Customer Service Representative
9 hours ago
**Role Purpose**:
Be part of our Downstream -Trading & Supply Operations in Supply Chain and play a crucial role in the last leg of product delivery from Terminals to our Retail and B2B customers.
**Accountabilities**:
- Answering calls and represents a professional customer-focused image to the public and to resolve customer enquiries.
- Pro-actively keeping key customers informed throughout the contact management process on any amendments to the delivery.
- Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate.
**Requirements**:
- Diploma in Business Studies / relevant education majors
- Fresh graduates are encouraged to apply
- Open to working on weekends / shift timings
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: Up to RM3,600.00 per month
**Benefits**:
- Health insurance
- Work from home
Schedule:
- Monday to Friday
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
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