Supervisor (Oldtown White Coffee - Sunway Perdana)

1 week ago


Perai, Malaysia OldTown White Coffee Full time

**JOB DESCRIPTION**:
**Support Daily Outlet Operations**
- Assist in managing day-to-day restaurant operations including floor and kitchen coordination.
- Ensure smooth shift transitions and proper handover between shifts.

**Staff Supervision**
- Supervise crew members to ensure they follow SOPs in service, cleanliness, food handling, and customer interaction.
- Act as the shift leader when the Manager is not present.

**Customer Service**
- Ensure guests receive excellent service.
- Handle basic customer complaints and escalate complex issues to the manager.

**Inventory Control & Ordering**
- Monitor stock usage and assist in stock ordering and receiving.
- Alert manager of low stock or over-usage.

**Training & Development**
- Assist in training new crew members.
- Guide team on product knowledge, hygiene, grooming, and service standards.

**Cashiering & Reporting**
- Ensure accurate handling of cash and POS transactions.
- Prepare shift-end sales summary and reports if needed.

**Outlet Cleanliness & Safety**
- Maintain outlet cleanliness and ensure hygiene and food safety standards are met.

**JOB REQUIREMENT**:
**Education**:

- Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.

**Experience**:

- Minimum **1-2 years** working experience in F&B (restaurant or café environment), with some leadership or supervisory exposure.

**Skills Required**:

- Good interpersonal and leadership skills
- Able to guide, coach, and motivate a team
- Basic understanding of food hygiene and safety
- Basic computer/POS knowledge

**Others**
- Willing to work **shifts, weekends, and public holidays**:

- Able to work in a **fast-paced environment**:

- Willing to be **transferred/placed** at any outlet if needed

**BENEFITS**:

- Basic salary range from **RM2,000** based on experience.
- Performance incentive
- Medical outpatient include dental **RM800** per year
- Group insurance

**WORKING HOUR**:
**45 hours on six-day work week basis**. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company’s operational policies.

**WORK LOCATION**:
OldTown White Coffee (No.23, Ground Floor & 2nd Floor, Jalan Todak 6, Sunway Perdana, 13700 Seberang Jaya)

Pay: RM2,300.00 - RM3,000.00 per month

**Benefits**:

- Health insurance

Application Question(s):

- What is your expected salary ?
- When you can start to work ?

Work Location: In person


  • Restaurant Crew

    1 week ago


    Perai, Malaysia OldTown White Coffee Full time

    **JOB DESCRIPTION**: **Customer Service** - Greet and serve customers politely and efficiently. - Take orders accurately (dine-in & takeaway). - Handle payments and operate the POS system. - Attend to customer requests and resolve minor complaints. **Food & Beverage Preparation** - Prepare food and beverage according to SOP. - Assist kitchen team in food...


  • Perai, Malaysia Oriental Coffee International Sdn Bhd Full time

    Ensure the standard of procedure are following while making tea. - Ensure the cleanliness of all outlet. - Ensure that the material and fruit is fresh and without damage. - Other duties as assigned by supervisor. **Requirement**: - Willing to work OT, weekends and during Public Holiday - Hardworking, Responsible and Discipline individual - Able to...

  • Mixue Supervisor

    14 hours ago


    Perai, Malaysia Dawn Coffee Sdn Bhd Full time

    **MIXUE GRAVITAS** **LG-K05A, Lower Ground Floor, Sunway Carnival Mall, 3, Jalan Todak 2, Seberang Jaya, 13700 Perai, Pulau Pinang** **JOB DESCRIPTION (Supervisor)** - Supervise front service and backend smooth operation - Coordinate with vendor and order supplies as needed - Manage daily revenue, expenses as well as café cleanliness - Nurture friendly...

  • Bakery Assistant

    1 week ago


    Perai, Malaysia Oriental Sun International Sdn Bhd Full time

    Baking Egg Tart - Manage the baking ingredients - Monitoring the baked goods on display - Maintain the clean and tidy of outlet - Other duties assigned by supervisor **Job Requirement**: - Able to start immediately - Full time/Part time **Benefit**: - EPF&SOCSO&EIS - Annual Leave & Medical Leave - Meal Provide - Training Provide - Attendance Allowance -...

  • Kitchen Assistant

    1 week ago


    Perai, Malaysia Oriental Sun International Sdn Bhd Full time

    **Job Description: -** - Ensure the standard of procedure of kitchen are followed while making the products. - Preparing meal ingredients for the Cook, which includes washing, peeling, cutting, and slicing ingredients. - Assisting kitchen staff to unload food supplies from delivery trucks - Properly washing and drying all dishes, utensils, cooking...

  • Chef de Partie

    1 week ago


    Perai, Malaysia Oriental Kopi Full time

    **Job Description: -** - Takes care of daily food preparation to meet the standard and the quality set by theRestaurant. - Give attention productivity of the kitchen such as speed and food quality. Keep kitchen clean and sanitary, adhering to all health and safety regulations. - Operate and maintain all department equipment and report any problems. - Guides...


  • Perai, Malaysia Ixora Hotel, Penang Full time

    Arranging tables and set up based on reservation and details of arrangement. - Ensure that all set-up and service sequence is accorded to the convenience of the guests and is strictly adheres to the Quality Standards and Cafe Standard Operating Procedures. - Checks any additional set up required and miss-en-place. - Clean and polishes material and equipment...


  • Perai, Malaysia MUJI MALAYSIA SDN BHD Full time

    Job Title: Part Time Retail Assistant (Sunway Carnival, Penang) Job Summary: We are seeking a Part Time Retail Assistant to join our team at our retail outlet in Sunway Carnival, Penang. As a Part Time Retail Assistant, you will be responsible for providing excellent customer service, assisting customers in locating products, achieving sales targets,...

  • Mixue Supervisor

    15 hours ago


    Perai, Malaysia Dawn Coffee Sdn Bhd Full time

    **MIXUE SEBERANG JAYA** **19, Ground Floor, Jalan Todak 2 Pusat Bandar Seberang Jaya, 13700 Perai, Pulau Pinang** **JOB DESCRIPTION (Supervisor)** - Supervise front service and backend smooth operation - Coordinate with vendor and order supplies as needed - Manage daily revenue, expenses as well as café cleanliness - Nurture friendly relationship with...

  • Barista Sandwichstar

    2 weeks ago


    Perai, Malaysia Shining Continuum Symmetry Sdn Bhd Full time

    The Sandwichsta will be responsible for taking orders, making sandwiches and dealing with customers. The Sandwichsta must ensure that s/he has adequate materials for the lunch rush - including special orders - cleaning up, and keeping tidy specific areas in the Bar. - Complete responsibility for morning / evening prep, including: storing daily deliveries,...