Front Desk Admin Customer Service

17 hours ago


Kota Kinabalu, Malaysia PIEL PERFECTA SDN BHD Full time

**LOCATION**:Kota Kinabalu, Sabah
**SALARY RANGE**:RM2000-RM2800 depending on skill and experience.
FEMALE ONLY and must be fluent in Chinese

**JOB SCOPE**:

- Handle bookings, rescheduling, and client inquiries via phone, WhatsApp & social media
- Maintain and update client records accurately
- Prepare daily/weekly reports using Microsoft Excel
- Support the team in daily operations and ensure smooth front desk workflow
- Handle feedback or issues promptly
- Friendly and good in serving customers
- Make sure the working area is neat and tidy
- Assist beauticians in sharing products information and knowledge

**REQUIREMENT**:

- Tech-savvy and proficient in Microsoft Word & Excel
- Strong communication skills, friendly, professional & clear
- Quick problem solver with a positive attitude
- Able to work independently and also contribute as a team player
- Experience in customer service or beauty industry is a bonus
- Fluent in Mandarin will be an added advantage

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person



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