E-commerce Specialist

4 days ago

Kuala Lumpur, Malaysia TREE ART INTERNATIONAL PTE. LTD. Full time

**Job Overview**:
**Key Responsibilities**:
**1. E-Commerce Platform Management**:

- Manage and optimize online store operations on Shopify, Shopee, etc.
- Enhance user experience, streamline checkout, and ensure smooth order fulfillment.
- Analyze sales data to improve product offerings and promotions.

**2. Digital Marketing & Growth**:

- Utilize tools like Shopee Ads, Facebook Ads, and Google Ads to drive traffic.
- Optimize product visibility and marketing strategies.

**3. Customer Engagement**:

- Assist with loyalty programs, promotions, and CRM strategies.
- Analyze feedback to enhance customer experience and retention.

**4. Data-Driven Insights**:

- Track KPIs like traffic, conversions, and ROAS using analytics tools.
- Prepare performance reports to identify trends and opportunities.

**5. Content & Product Strategy**:

- Collaborate on compelling product listings and educational resources.
- Contribute to the creation of high-quality content.

**6. Operational & Leadership Development**:

- Improve workflows for inventory and order management.
- Participate in leadership training and manage small projects.

**Requirement**:

- At least Bachelor’s in Business, Marketing, E-Commerce, or related fields.
- Have 1-2 years experience in e-commerce (Shopify, Shopee); digital marketing familiarity preferred.
- Strong analytics and proficiency in Excel, Google Sheets, and e-commerce tools.
- Excellent communication, creativity, and teamwork.
- Customer-focused with a passion for education and technology.
- Looking for attributes, proactive, adaptable, problem-solver with a growth mindset.

**Job Types**: Full-time, Permanent

Pay: RM3,800.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Yearly bonus

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