Bellman
3 days ago
**Luggage Handling and Transportation**:
Assisting with luggage: Unloading and loading luggage, transporting it to and from guest rooms, and placing it in designated areas.
Escorting guests : Guiding guests to their rooms and providing a brief overview of hotel facilities.
Ensuring luggage safety: Maintaining security of luggage and preventing any damage or loss.
Delivering items: Delivering packages, messages, or other items to guest rooms.
**Guest Service and Information**:
Greeting guests: Providing a warm and welcoming greeting to guests upon arrival and departure.
Answering inquiries:
Assisting guests with questions about hotel services, amenities, and local attractions.
Providing directions:
Guiding guests to various locations within the hotel and outside the property.
Offering recommendations:
Suggesting local restaurants, attractions, and activities based on guest preferences.
Assisting with transportation:
Arranging transportation for guests, such as taxis, shuttles, or airport transfers.
**Other Responsibilities**:
Maintaining a clean and organized lobby:
Keeping the lobby tidy and ensuring that luggage storage areas are well-maintained.
Coordinating with other departments:
Working closely with front desk, concierge, and other hotel staff to ensure smooth guest service.
Reporting issues:
Notifying appropriate personnel of any maintenance problems or safety hazards.
Pay: RM1,700.00 - RM1,800.00 per month
**Benefits**:
- Flexible schedule
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
**Education**:
- STM/STPM (preferred)
**Experience**:
- bellman: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Melaka (preferred)
Work Location: In person
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