Customer Service Officer

4 days ago

Skudai, Malaysia VIVA BESTARI INN SDN BHD Full time

We are looking for a capable and friendly customer service officer to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors.

Multitasking skill is essential for this position.

You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

**Duties and Responsibilities**
- Welcoming and assisting visitors in a friendly and professional manner.
- Answer the phone, take messages, and redirect calls to appropriate offices.
- Organize and maintain files and records; update when necessary
- Create and maintain updated documents and spreadsheets
- Oversee sorting and distribution of incoming mail
- Prepare outgoing mail (envelopes, packages, etc.)
- Operate office equipment, such as photocopier, printers, etc.
- Organize bookkeeping and issue invoices/checks
- Perform inventory of office supplies and order what is needed
- Reporting to management and performing administrative duties.
- Scheduling and confirming appointments, meetings, and events.
- Handling basic inquiries and sorting mail.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.

**Job Requirements**:

- High school diploma or equivalent.
- Fresh & entry level or 1 years of experience in a similar role.
- Exceptional ability to create a welcoming environment.
- Strong working knowledge of office procedures and basic accounting principles
- Experience in answering and screening calls, as well as scheduling appointments.
- Working knowledge of printers, copiers, scanners, and fax machines.
- Excellent interpersonal and communication skills.
- Great organizational and multitasking abilities

Other Benefits:

- Joining Bonus up to 3k
- Free Parking
- Meal Provided

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Free parking
- Meal provided

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Skudai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)

  • Customer Service Officer

    4 days ago

    Skudai, Malaysia VIVA BESTARI INN SDN BHD Full time

    We are looking for a capable and friendly customer service officer to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. Multitasking skill is essential for this position. You should be comfortable undertaking a variety of activities in the office, including filing,...

  • Customer Service Officer

    14 hours ago

    Skudai, Malaysia J&T Express (Malaysia) Sdn Bhd Full time

    Job Description: - Follow Standard Operating Procedures and, resolve Customer Complaints promptly - Answer to / manage (various) Customers Queries via CRM Tools / Hotline (incoming calls) - Monitor & follow up with the relevant department/s on escalated cases that require clarification updates - Adhere to work reporting schedules, carry out instructions and...

  • Customer Service

    2 weeks ago

    Skudai, Malaysia Impact Star Leaders Full time

    Jawatan Kosong* Customer service* *Lokasi: Skudai* *Kontrak: Tetap *Gaji: RM1,500 - RM2,800* *Waktu bekerja: Waktu office ( Selasa - Ahad 10.00am - 7.00pm) *Keperluan* *Minimum SPM, Tiada pengalaman dialukan* *Boleh mula segera.* *Harus fasih berbahasa Malaysia.* Pay: RM1,500.00 - RM2,800.00 per month **Benefits**: - Cell phone...

  • Customer Service

    2 weeks ago

    Skudai, Malaysia Impact Star Leaders Full time

    Jawatan Kosong* Customer service* *Lokasi: Skudai* *Kontrak: Tetap *Gaji: RM1,600 - RM2,800* *Waktu bekerja: Waktu office ( Selasa - Ahad 10.00AM - 7.00PM ) *Keperluan* *Minimum SPM, Tiada ada pengalaman boleh memohon* *Surirumah Digalakkan* *Umur 21 Hingga 60 Tahun* *Harus fasih berbahasa Melayu Dan Tamil Pay: RM1,600.00 - RM2,800.00 per...

  • Customer Service Admin

    14 hours ago

    Skudai, Malaysia Wonderfood City (M) Sdn Bhd Full time

    **Customer Service**: - Provide marketing information about products, services, and promotions to customers / member groups. - Assist customers with bulk purchases and related arrangements. - Ensure timely follow-up and resolution of customer issues. - Record and report customer feedback to relevant outlets for improvement. - Manage customer reviews on...

  • Officer - Customer Service (Paradigm Mall Jb)

    14 hours ago

    Skudai, Malaysia WCT Hartanah Jaya Sdn Bhd Full time

    We're seeking an energetic and customer-focused individual to join our team as an **Officer - Customer Service**. In this frontline role, you'll be the friendly face of Paradigm Mall JB, providing exceptional service to our visitors and ensuring memorable shopping experiences. **Job Descriptions**: - To answer telephone calls and pass all calls properly to...

  • Customer Service

    1 week ago

    Skudai, Malaysia Carshifu Capital Berhad Full time

    Job Title: Customer Service cum Customer Relations Internship Job Description: Carshifu is seeking a motivated and enthusiastic individual to join our team as a Customer Service cum Customer Relations Intern. This internship opportunity will provide valuable hands-on experience in the automotive industry while allowing you to develop and enhance your...

  • Customer Service cum Admin

    2 days ago

    Skudai, Malaysia Mixue Malaysia Full time 24,000 - 36,000 per year

    Job DescriptionCustomer Service:Handle customer inquiries, feedback, and complaints through phone calls, emails, or social media.Provide marketing information about products, services, and promotions to customers / member groups.Assist customers with bulk purchases and related arrangements.Ensure timely follow-up and resolution of customer issues.Record and...

  • Customer Care Officer Cums Clerk

    1 week ago

    Skudai, Malaysia Ucal Tech's (M) Sdn Bhd Full time

    Job Scope - Handle customer enquiries and requests - Answer incoming & outgoing calls - Prepare quotation, DO & Invoice to customer - Follow up for Purchase Order (PO) with customer - Prepare weekly delivery & collection schedule planning - Prepare and maintain documents, records and reports as required **Requirements**: - Minimum SPM or Diploma -...

  • Custom & Logistic officer

    2 days ago

    Skudai, Johor, Malaysia Juneipo Manufacturing Sdn. Bhd. Full time 40,000 - 60,000 per year

    ·       Handle and organize all customs import and export documentation, ensuring full compliance with LMW (Licensed Manufacturing Warehouse) regulations.·       Manage and maintain accurate LMW inventory and customs documentation, including monthly and yearly reports for submission to customs authorities.·       Coordinate...