Customer Service Associate

**Key Responsibilities: - ** **Customer Interaction**: - Provide accurate information about services, pricing, policies, and procedures. - Resolve customer issues by investigating and troubleshooting problems, offering appropriate solutions, and ensuring follow-up as needed. - Maintain accurate records of customer interactions, transactions, and feedback...

**Key Responsibilities: - ** **Customer Interaction**: - Provide accurate information about services, pricing, policies, and procedures. - Resolve customer issues by investigating and troubleshooting problems, offering appropriate solutions, and ensuring follow-up as needed. - Maintain accurate records of customer interactions, transactions, and feedback...

**What You’ll Be Doing** - Make outbound calls to car owners who have expressed interest in the service. - Engage with customers to explain available services and schedule for appointments. - Follow provided call scripts while adapting communication style based on customer responses. - Share clear and accurate information via WhatsApp and phone calls,...

**Responsibility** - Troubleshoot and resolve technical problems related to products or services, escalating issues to higher-tier support as necessary. - Maintain a clear and detailed record of customer interactions, issues, and resolutions in the help desk system. - Follow up with customers to ensure issues are fully resolved. - Collaborate with internal...

SOGO is a leading retailer in Kuala Lumpur, Malaysia with over 700,000 square feet filled with the latest fashion trends, home convenience wares, hottest sales and promotions throughout the year. We also have Cosmetics & Fragrances, Fashion Clothes, Home Furnishing, Children & Infant Wear, Electronics & Gadgets, Fast Food & Restaurants all under one roof!...

**Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across...

**[Korean Speaker] Process Associate - Travel Industry** **Location**: UOA Business Park, Shah Alam, Kuala Lumpur, Malaysia **Onsite | Permanent Role | Immediate Hiring** We’re hiring **Korean-speaking Process Associates** for a global travel platform! If you're fluent in **Korean & English** and passionate about delivering great customer experiences,...

**Company Description** Within H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values. We work...

Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...

S5 Agency World Ltd Shah Alam, Selangor, Malaysia **About the job** We are seeking a skilled and experienced Group Procurement Associate to join our growing organization. In this position, you will be responsible for sourcing and purchasing the best quality equipment, goods and services at the most competitive prices to enable a company or organisation to...