Guest Service Officer

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. - To assist guests/passengers with their luggage on entry and exit at the lounge. - To page for flight departure for contracted airlines. - To carry out meet and greet services whenever instructed by Supervisors or Manager. - To do periodical...

We are seeking a friendly, confident, and service-driven **Guest Service Representative** to join our team at our spa lounge located in KLIA, Sepang. This role involves engaging directly with airport passengers to promote our spa and wellness services, assisting with guest check-ins and ensuring a welcoming, premium experience from start to finish. **Key...

Job Description Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. **Marriott Hotels**, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Additional Information** **Job Number**25158177 **Job Category**Rooms & Guest Services Operations **Location**Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...

**Additional Information** **Job Number**25173015 **Job Category**Rooms & Guest Services Operations **Location**Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

**About the Role**: We are SSP The Food Travel Experts. We are experts in creating and running food outlets in locations where people are on the move. Whether it’s jetting off somewhere more exotic, getting on a train or stopping off at a motorway service area, we will make sure the food and drink on offer is the ideal selection to meet the needs of the...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationPutrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationPutrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...