Customer Service Officer
2 days ago
1. To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible.
2. To attend the 999 calls according to specified Response Centre practice and procedure.
3. To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy)
**Qualifications**
Recognized **DIPLOMA** or equivalent
**Requirements**:
- Willing and able to work on shift
- Fresh graduates without experience but eager to learn are welcome
**Skills**
- Responsible
- Teamwork
- Fast Learner
- Passionate in helping people
- Self discipline
- Patience and action oriented
**FRESH GRADUATES ARE WELCOME TO APPLY **
**Why you should join us**:
- Good opportunity to work with Government Specialised Services
- Excellent way to start career as customer service personnel
- Develop strong soft skills for your future career development
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM1,200.00 - RM1,800.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work in Bangsar ?
- Are you okay with contract employment ? 6 months renewable depends on performance.
- Are you accept basic salary RM1200 +RM90 Shift Allowance & RM350 Attendance allowance + RM250 Performance Allowance ?
**Education**:
- Diploma/Advanced Diploma (required)
**Language**:
- English (preferred)
- Bahasa Malaysia (preferred)
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