Executive, Telemarketing

7 hours ago

Kuala Lumpur, Malaysia Hong Leong Bank Full time

Executive, Telemarketing (PJ City)

**If you are looking to excel and make a difference, take a closer look at us...**

**We are seeking Telesales Executives who are passionate about Sales and those who wish to fast-track their banking career.**

**Functional (job responsibilities)**
- Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills;
- Generate additional leads through referrals for acquiring New-To-Bank customers;
- Cross sell and up sell to existing customers with an array of credit card portfolio products;
- To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria;
- To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management;
- To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times;
- Keeping abreast with competitive issues, products and the financial market;
- Active participation in providing feedback during discussions;
- Fostering positive relationship with team members within team and department;
- To carry out any other duties as directed by the management.

**Organizational (organizational responsibilities)**
- Adhering to department process and procedures in complying to audit, regulatory, and compliance;
- Respect the HLB culture & take an active role in the communities;
- Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times.

**Education/Qualification**
- Minimum SPM and above;
- Good communication and interpersonal skills.

**Experience**:

- 2 - 3 years in the sales industry, preferably in a Telemarketing environment, is an added advantage;
- Fresh graduates are welcome to apply;
- Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multi-lingual skill will be an added advantage.
- Able to work under pressure, aggressive and result-orientated;
- Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, 15A, Jalan 219, Section 51A, 46100 Petaling Jaya, Selangor (Office Base).

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR0000002708

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