Manager, Cloud Services
5 days ago
Are you ready to shape a better tomorrow?_
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
The Manager, Cloud Operations will lead the cloud operations team to ensure the smooth and efficient operation of cloud services. This role focuses on leveraging DevOps practices and Infrastructure as Code (IaC) to automate and optimize cloud infrastructure, ensuring high availability, scalability, and security.
Responsibilities include, but are not limited to, the following:
Lead and manage the cloud operations team, providing guidance and support to ensure effective performance.
Oversee the deployment, management, and maintenance of cloud infrastructure using IaC tools such as JSON, Ansible, YAML, and Terraform.
Collaborate with development, security, and operations teams to ensure seamless integration and delivery of cloud services.
Monitor cloud infrastructure performance, identify issues, and implement solutions to improve reliability and efficiency.
Ensure compliance with security policies and best practices in cloud operations.
Develop and maintain documentation for cloud infrastructure and operational procedures.
Stay updated with the latest cloud technologies and trends and recommend improvements to existing processes.
Assist in the support of a multi-cloud environment (predominantly Azure, and Tencent).
Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) are followed and incidents are managed effectively.
Improve operational efficiency through automation opportunities and use-case definition with the Automation Engineer.
Support Group Technical Risk to ensure compliance with all security requirements and standards.
Assist with business unit onboarding into their chosen cloud environment.
Experience:
5+ years of experience in cloud operations or a related field.
Proven experience with cloud platforms such as AWS, Azure, or Google Cloud.
Hands-on experience with IaC tools like JSON, Ansible, YAML, and Terraform.
Strong understanding of DevOps practices and CI/CD pipelines.
Experience with monitoring and logging tools for cloud infrastructure.
Experience in a team leader capacity is a plus.
**Skills**:
Leadership and team management skills.
Strong problem-solving and analytical skills.
Excellent communication and collaboration skills.
Ability to work in a fast-paced and dynamic environment.
Relevant certifications (e.g. Azure Administrator Associate, Azure Solutions
Architect Expert, Azure DevOps Engineer Expert) are a plus.
Attractive benefits provided:
- Medical insurance
Work life balance
Hybrid working arrangement
Learning & development
Unleash your potential and join us now
- Build a career with us as we help our customers and the community live healthier, longer, better lives._
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