Network/server Monitoring Analyst
3 days ago
Job Responsibilities:
1.Deliver monitoring operations to
- Provide monitoring and support services with respond to messages, alarms or problems identified by monitoring / management tools
2.Handle Level 1/1.5 problem resolution
- Troubleshooting / resolution of event detected within the stipulated time
- Escalate issues to second level support following the procedures.
- Coordinate closely with Level 2 & 3 engineers, vendors and suppliers for quicker problem resolution.
**Requirements**:
- At least 1 year working experience in Network or Server monitoring
- Willing to work in Shift (7am-7pm / 7pm-7am)
- At least a Degree in IT or any related field
**Job Type**: Contract
Contract length: 12 months
Pay: RM3,500.00 - RM4,500.00 per month
Schedule:
- Monday to Friday
- On call
- Rotational shift
-
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