Gbs - Wb - Project Delivery, Ba & Resource Mgmt

**Job Purpose **Key Responsibilities **
- Overall responsibility to deliver various streams of projects/programme identified under the Programme Master Plan.
- To provide leadership to those involved in the project by defining work and ensuring deadlines are understood and adhered to and that project objectives are clearly articulated and understood.
- Manage the performance of program resources including internal and external parties who are involve in the execution of projects
- To motivate and develop employees through leadership and example, identifying and agreeing learning and development needs as required.
- Ensure Programs / Project are delivered on time, within budget, and that it meets or exceeds expectations. Balance scope, schedule, budget, quality, and risks. Make adjustments as necessary.
- Provide project execution and project governance leadership to senior level project committees
- Define the Program’s objectives and providing input to the Business Case
- To produce project documentation and create knowledge libraries with the end goal of using this documentation to train and support the end users. Develop standard procedures on managing of projects.
- Lead and manage large scale in country / regional programs from program initiation through the entire programme life cycle.
- Manage the impact, interfaces and inter-dependencies of projects;
- Secure resources and expertise from the client organization as and when required, for example, appoint professional advisers to support the Head of Delivery role.
- Assess and manage program risks. Participate in quality management reviews.
- To conduct an evaluation of the project and any follow-on action recommendations as required.
- Co-ordinate and foster teamwork.
- Manage the Program /Project Manager’s performance of delegated responsibility.
- Establish formal reporting arrangements on Programs progress.
- Define criteria for control and management of the Programs
- Receive and review detailed reports on the Programs from the Program Managers.
- Ensure that the Program / Project team follows all audit processes, including periodic reviews and transitions before compliance and security team review.
- Manage relationships and coordinate work between different teams at different locations.
- Represent the Program/ Project team at business meetings. Obtain buy-in from senior management for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes.
- Work with Procurement and vendor to finalize contractual agreements for SOW deliverables.
- Work with Procurement and Support Services and Finance Department to ensure timely procurement and payment of capital expenses and services
- Manage relationships with all vendors and contractors. Monitor their progress and adherence to the contract.
- Manage issues arise during the project execution, with necessary escalation, to ensure timely and proper resolution

**Job Specification *
**Qualifications**:

- (Basic Degree/Diploma etc.)- Bachelor's Degree or Professional Qualification in the relevant discipline (Computer Science / Computer Engineering)
- Professional Qualification and/or Regulatory, Licensing requirements- PMP or Prince2
- Relevant Work Experience- 20 years of experience of relevant banking background in established bank / financial institutions 5 years of prior leadership position in a Technical Program / Project Manager role in established financial institutions

**Required Competencies and Skills *
Competencies/Skills
- (Essential to succeed in this job)**SKILLS & ABILITIES**
- A sound track record and experience in managing multiple local and regional projects/programme in a complex environment and multitasking skills;
- Strong interpersonal and communication skills;
- Able to work under pressure and dateline as well as quality driven;
- Able to manage change and conflict;
- Ability to manage all aspects of the project, including providing overall guidance and direction to the project and overseeing financial management activities
- Ability to document and communicate the status of project progress against plans, taking corrective action as necessary
- Ability to manage the success of metrics defined by the project and the organization
- Ability to manage client relationships
- Ability to define, implement, and maintain project process guidance (e.g., project plan and subordinate plans), tailoring organizational processes as needed
- Ability to identify, clarify, and resolve issues and risks, escalating them as needed
- Ability to negotiate changes to commitments/requirements
- Ability to develop project team members (e.g., skills, career, etc.) and conduct performance reviews
- Ability to review project deliverables for completeness, quality, and compliance with established project standards
- Ability to review ongoing and proposed projects to identify opportunities for reuse and process improvement

**RESULTS D