Marketing Customer Service

3 days ago

Kuala Lumpur, Malaysia Mesinkira Sdn Bhd Full time

**Job Title**: Marketing Customer Service / Sales Executive - Immediate Hiring

**Department**: Sales & Marketing

**Location**: Kuala Lumpur

**Reporting To**: Head of Marketing & Sales

**Type**: Full-Time

**Salary Range**: RM2,500 - RM3,800 + Incentives

**Nationality**: Malaysians Only

**Role Overview**

We are looking for an energetic and customer-oriented **Marketing Customer Service / Sales Executive** to join our growing team at **Mesinkira**. This role is ideal for individuals who enjoy connecting with customers, promoting products, and driving sales growth while ensuring excellent customer satisfaction. You will be responsible for managing both inbound and outbound communication with clients, assisting in marketing campaigns, and supporting sales operations activities.

**Key Responsibilities**

**1. Customer Service & Relationship Management**
- Provide professional and timely responses to customers, ensuring a positive service experience.
- Build and maintain strong relationships with existing and potential clients.
- Handle after-sales support, complaints, and service recovery when needed.

**2. Sales & Revenue Support**
- Promote and sell company products and services to achieve monthly sales targets.
- Conduct product demonstrations and presentations to clients (online and offline).
- Assist in follow-ups with leads, quotations, and closing sales.
- Prepare daily and weekly sales reports for management review.

**3. Marketing & Campaign Execution**
- Support marketing campaigns, promotions, and digital marketing initiatives.
- Collaborate with the marketing team on social media content, events, and campaigns.
- Collect and report market feedback, customer trends, and competitor insights.
- Participate in roadshows, exhibitions, and events to promote brand awareness.

**Qualifications & Experience**
- Diploma or Bachelor’s Degree in Marketing, Business Administration, or a related field.
- 1-3 years of working experience in sales, marketing, or customer service.
- Excellent communication and interpersonal skills (Bahasa Melayu & English).
- Positive attitude, self-motivated, and able to work under mínimal supervision.
- Proficiency in Microsoft Office and social media platforms.
- Experience in retail, tech, or SME customer environments will be an added advantage.

**Benefits**
- Monthly sales incentives and performance bonus
- Health insurance
- Meal provided
- Career growth opportunities

**Application Question(s)**:

- Are you available to join immediately? If not, what is your notice period?
- Immediately available
- Less than 1 month
- 1 month
- How many years of experience do you have in marketing, customer service, or sales?

**Language**: Bahasa Melayu & English (preferred)

**Work Location**: In person

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,800.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion

Application Question(s):

- Current and Expected Salary?
- Joining Date?
- How many years of experience in Sales Marketing? In which industry?

Work Location: In person

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