Tiktok E-marketplace Manager

1 week ago

Klang, Malaysia NUSANUTRA SCIENCE SDN. BHD. Full time

**KEY RESPONSIBILITIES**:
**1. Livestream Commerce Strategy & Execution**
- Own end-to-end TikTok/Shopee Live operations from pre-production planning to live performance analysis.
- Build engaging livestream formats that convert viewers into buyers.
- Coordinate and manage hosts to maximize on-stream conversion and viewer retention.

**2. Performance-Driven Video Content**
- Create short-form video and content assets that drive product discovery and sales.
- Repurpose livestream highlights into evergreen content for long-term sales.
- Run A/B testing on thumbnails, hooks, and call-to-action to increase conversion.

**3. Affiliate & Partnership Growth**
- Recruit, manage and activate affiliate partners to expand product reach.
- Develop ready-to-use co-branded content packages for affiliates.
- Track affiliate sales performance and continuously optimize commission models.

**4. Data & Performance Optimization**
- Define and track key KPIs: Conversion Rate, Click-Through Rate (CTR), Average Order Value per stream.
- Conduct weekly performance reviews to identify winning content and improvement areas.
- Translate insights into updated content playbooks and creative briefs.

**5. Livestream Quality Monitoring & Coaching**
- Oversee livestream quality: host delivery, visual setup, engagement tactics, audio clarity.
- Coach hosts and moderators on presentation skills, camera framing, and storytelling techniques.
- Build and enforce SOPs to maintain consistent livestream quality across all sessions.

**6. Content Workflow & Asset Management**
- Develop and maintain a centralized content library of proven scripts, visuals, and product highlights.
- Streamline the process of turning live sessions into repurposed videos.
- Create SOPs to speed up production cycles and reduce creative bottlenecks.

**7. Cross-Department Collaboration**
- Work closely with Creative and Data teams to align on visual direction and performance metrics.
- Provide actionable feedback to Product and Marketing teams based on live viewer insights, objections, and behavior.

**8. AI Integration & Innovation**
- Explore and implement AI solutions for content suggestions, chat moderation, and performance reporting.
- Collaborate with leadership and external partners on AI adoption projects.
- Drive experimentation and continuous improvement in AI-driven tools to boost team efficiency and content results.

**REQUIREMENTS**
- Diploma or Degree in Marketing, Digital Media, Communications, Business Administration, or related field.
- Minimum 3 years of experience in livestream production, social media management, or digital content creation.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person

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