Functional Consultant

**About the Role**

This role offers a unique opportunity to work across both **consulting and presales functions**, engaging directly with clients to design, implement, and deliver impactful business solutions.

**Key Responsibilities**

**Client Engagement & Presales**
- Collaborate with the sales team on presales activities, including product demonstrations, presentations, and responses to RFPs/RFIs.
- Understand client business needs and propose tailored Business Central solutions that align with strategic goals.
- Develop solution proposals, scoping documents, and Statements of Work (SOW).

**Requirement Gathering & Analysis**
- Conduct workshops and discovery sessions with clients to gather and document business requirements across finance, supply chain, inventory, and reporting functions.
- Translate business needs into detailed Business Requirement Documents (BRDs) and map them against BC capabilities.

**Solution Design & Configuration**
- Configure and customize Business Central modules to meet client requirements while adhering to industry best practices.
- Work closely with technical teams to support integrations, customizations, and reporting needs.
- Ensure solution design supports efficient accounting, finance, and operational processes.

**Project Delivery & Implementation**
- Manage and support the full project lifecycle — from design and configuration to testing, UAT, Go-Live, and post-implementation support.
- Monitor project deliverables to ensure on-time, within-scope, and high-quality outcomes.
- Document and manage change requests, ensuring proper alignment with client expectations.

**Testing, Training & Support**
- Develop and execute UAT test cases with clients.
- Conduct end-user training sessions and prepare comprehensive training materials.
- Provide proactive post-implementation support and ensure client satisfaction.

**Continuous Learning & Collaboration**
- Stay updated with the latest features and developments in Microsoft Dynamics 365 Business Central and the wider Dynamics ecosystem.
- Recommend new technologies and practices to enhance client solutions and internal processes.
- Collaborate with team members and mentor junior consultants when required.

**Key Requirements**
- Bachelor’s Degree in Accounting, Finance, Information Technology, or related field.
- Minimum **3-5 years of experience** as a Functional Consultant with hands-on expertise in **Microsoft Dynamics 365 Business Central (BC)**.
- Proven **presales experience**, including client demos, proposal preparation, and solution presentations.
- Strong understanding of finance, accounting, and business process workflows.
- Excellent analytical, problem-solving, and communication skills.
- Proactive, adaptable, and passionate about continuous learning and technology innovation.
- Ability to engage effectively with both business and technical stakeholders.

**Why Join Us?**
- Opportunity to work on **end-to-end Business Central implementations** across multiple industries.
- Exposure to both **consulting and presales functions** for a well-rounded professional experience.
- Collaborative and innovative work culture that values growth, initiative, and continuous improvement.
- Clear career development path toward **senior consulting and leadership roles**.

**Job Types**: Full-time, Permanent

Pay: RM5,000.00 - RM8,000.00 per month

**Benefits**:

- Professional development

**Experience**:

- Microsoft Dynamics 365 Business Central consultant: 3 years (required)

**Language**:

- Mandarin (preferred)

Work Location: In person