Service Desk

Position Description: - This person is responsible for ensuring day to day oversight of the Service Desk which is outsourced to a managed service provider. This person will also deal with escalations for the Service Desk and drive continuous improvement, ensuring service is run as efficiently and effectively as possible. Essential Duties and...

Job Title: Representative, Global Service Desk Job Description: The Role: Global Service Desk Representative The IT Global Service Desk Representative is responsible for providing IT support to all employees globally via a call center setting. This role involves handling inbound workload through calls, chats, and self-service platforms. Additionally, the...

**Job Title : IT Service Desk Analyst** **Salary : RM3,000 - RM4,500 - Basic Salary (Depends on Experience) + (RM200) Fixed Allowance** **Location : Bayan Lepas, Penang** **Key Responsibilities**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly, and monthly helpdesk...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are seeking a proactive and customer-focused Level 1 IT Support Analyst to join our team. The ideal candidate will provide first-line technical support to end-users, manage incident tickets, and...

Location: Bayan Lepas Tenure: 12 months contract renewable Mode: Onsite job (Allowance provided per month) **Responsibilities**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly and monthly helpdesk report to team leader - To work within Team in a pressurized working...

**The Company**: Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks on 6 continents, and leading-edge technology. Reporting to the Pricing Manager, the Pricing Agent...

Job Summary:We are seeking a professional and friendly Receptionist to manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As the first point of contact for the company, the Receptionist will provide excellent customer service to visitors and support internal teams with administrative assistance.Key...

Responsible in providing front desk services to guests, processing guest payments and acting as an information source on various matters. Citytro Sdn Bhd trading as Eastin Hotel Penang, which is located in the Queensbay integrated, waterfront development, strategically nestled within a 15mins drive from Georgetown and 10mins away from the Penang...

Support Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Contract Administration. - Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration. - Provide exceptional customer service via phone, mail, internet, and...

Responsible for a guest’s comfortable stay right from the hotel booking/check-in to check-out - Ready to offer assistance to hotel guests - Responsible for front desk duties such as check-in/out, coordinating housekeeping, bell service etc. - Calculation of guests bills and payment collection - Familiar with proprietary hotel booking software, payment...