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Floor Supervisor

2 weeks ago

Johor Bahru, Malaysia JEV Management & Trading Full time

**Key Responsibilities**:

- Report to the Front of House Manager, lead staff in executing management and operational instructions, and assist in shift duty management.
- Plan, organize, arrange, direct, and implement daily tasks for the shift, including labor and personnel-related matters.
- Supervise team members to follow established restaurant standards and procedures, conduct inspections, and ensure quality management without violations.
- Conduct pre-shift meetings, communicate work requirements from management, and ensure effective implementation for smooth operations.
- Ensure the safety of equipment, guests, and staff within the assigned area; inspect facilities and equipment to guarantee proper functioning.
- Conduct a full inspection of the restaurant before service to check table setup, seating, cutlery, and other preparations according to standards.

**Knowledge and Skill Requirements**:

- Experience in restaurant operations or supervisory role, preferably in front-of-house management.
- Strong leadership and team coordination skills, able to guide and motivate staff.
- Good communication and customer service skills, with the ability to handle complaints effectively.
- Familiar with restaurant service standards, hygiene, and safety requirements.
- Responsible, detail-oriented, and able to work under pressure.

**Benefit**:

- Paid Annual Leave
- Public Holidays
- Seniority Allowance
- Attendance Bonus
- Overtime Pay
- SOCSO & EPF Contributions

Pay: RM4,000.00 - RM4,600.00 per month

Work Location: In person