Customer Experience Executive

5 days ago

Kuala Lumpur, Malaysia Pertama Digital Berhad Full time

Job Responsibilities
- Make a variety of layouts and visuals for websites, business logos, and product illustrations.
- Examine design briefs, identify requirements, then develop visuals in accordance with those specifications.
- Collaborate closely with web designers, backend engineers, and product managers to enhance design viability and generate finished designs.
- Create preliminary drafts and share concepts with pertinent parties.
- Create logos, drawings, and other designs by hand or with software.
- Make captivating multimedia content for a range of platforms, such as motion graphics, animations, films, and interactive media.
- Stay updated on trends in multimedia design and suggest innovative approaches to enhance audience engagement.
- Research and implement the latest trends in multimedia production to keep the company’s content fresh and engaging.
- Finalising deliverables and making design revisions in response to feedback.
- Collaborate with internal stakeholders to produce multimedia assets tailored to marketing campaigns, corporate events, and internal communications.
- Actively participate in conversations, offer constructive criticism, and be upbeat when completing tasks.
- Capable of meeting deadlines and working methodically.
- To perform any other duties as directed by the immediate superior from time to time.

Job Requirements
- Bachelor’s Degree in Graphic Design, Multimedia Design, or related fields.
- Minimum of 1-2 years of experience in graphic or multimedia design.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro, etc.) and other relevant design tools.
- Strong knowledge of video editing, motion graphics, and animation tools.
- Understanding of branding and corporate design principles.
- Creative problem-solving and storytelling skills.
- Ability to work independently and as part of a team.

Pay: Up to RM4,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

  • Customer Experience Executive

    3 days ago

    Kuala Lumpur, Malaysia The Makeover Guys Full time

    **The Role**: As the Customer Experience Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient ommunication and filtering. Your work will...

  • Customer Experience Executive

    2 weeks ago

    Kuala Lumpur, Malaysia LiveIn Sdn Bhd Full time

    **Duties and responsibilities**: As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

  • Customer Experience Executive

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bjak Sdn Bhd Full time 40,000 - 80,000 per year

    Position Overview:As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and...

  • Customer Experience Executive

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia N2N Connect Berhad Full time 40,000 - 80,000 per year

    About the Role:We are looking for a Customer Support Executive to join our IT Service Helpdesk team. In this role, you will serve as the primary contact for clients and brokers, providing professional assistance, resolving technical issues, and ensuring a seamless customer experience. The ideal candidate has strong communication skills, technical aptitude,...

  • Executive, Customer Experience

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia KKday Full time 60,000 - 120,000 per year

    About KKdayKKday is accelerating the world's transition to the brand new travel experience.As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers' needs. KKday has curated more than 300K unique experiences and activities in over 92 countries and 550 cities around the world. Moreover,...

  • Executive, Customer Experience

    17 hours ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia KKday International Company (Hong Kong) Limited Full time 80,000 - 120,000 per year

    Job ResponsibilitiesThe Customer Service Executive is responsible for providing exceptional customer service and onsite assistance. You must be an expert in online platforms used to conduct digital sales or conversions on a website. Your responsibilities are to achieve goals like improving user experience, increasing website traffic and sales, and developing...

  • Telemarketing Executive

    2 weeks ago

    Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full time

    **Offer description**: $ 3,000.00 (monthly) Other type of contract Full Time JOB RESPONSIBILITIES - Cold Call client using a given phone directory and explain important information to clients and present their benefits - Answer incoming calls from prospective customers - Ask pertinent questions to understand the customer's requirements - Invite customer for...

  • Customer Service

    5 days ago

    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    **OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

  • Senior Executive, Customer Experience

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Services Asia Full time 60,000 - 120,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Customer Experience

    3 days ago

    Bangsar, Kuala Lumpur, Malaysia J&T EXPRESS (MALAYSIA) SDN. BHD. Full time 60,000 - 120,000 per year

    About the roleAs the Customer Experience & Quality Assurance Lead at J&T EXPRESS (MALAYSIA) SDN. BHD., you will be fully responsible for driving user experience enhancement projects across our Malaysia operations. You will play a key role in ensuring service quality and optimizing the end-to-end customer journey—from counter transactions at retail outlets...