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Standards Assurance Specialist

2 weeks ago

Remote, Malaysia Textile Exchange Full time

**About Us**

Textile Exchange is a global non-profit driving a positive impact on climate change across the fashion and têxtile industry. It guides a growing community of brands, manufacturers, and farmers toward more purposeful production from the very start of the supply chain.

By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too.

For real change to happen, everyone needs a clear path to positive impact.

That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community. At Textile Exchange, materials matter. To learn more, visit TextileExchange.org.

**Working at Textile Exchange**

We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global têxtile industry to accelerate change toward climate and other key environmental goals. We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the têxtile and fashion industries around the world. We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization. Each Textile Exchange employee is offered a competitive compensation package with paid time off, yearly bonuses, opportunities for continuing education, and more.

**Job Summary**

The Standards Assurance Specialist - is responsible for supporting the operations of the Textile Exchange Standards & Assurance platform, concentrating particularly on monitoring activities.

Like all roles at Textile Exchange, the position will be primarily home-based, though there is a need to work during hours that overlap with East Asia/Australasian time zones.

The specialist will work with the monitoring team to review audit reports submitted by Certification bodies on consistency and correct interpretation of the Textile Exchange Standards and calibrations.

**Core Responsibilities**:

- Review audit reports submitted by Certification Bodies on consistency and correct interpretation of the Textile Exchange Standards and calibrations.
- Collaborate in the planning, execution, and monitoring of program and procedures in line with the Textile Exchange's mission and goals.
- Prepare and analyze data for the monitoring team to plan and conduct (remote and/or on-site) witness assessments.
- Collect and review data from Accreditation Bodies and Certification Bodies, including Transaction Certificate data to ensure information is complete, accurate and aligned with the relevant requirements.
- Review complaints, investigate and conduct follow-up and create monthly reports of the status and resolution of complaints.
- Conducting witness assessments to maintain and improve the integrity of the Textile Exchange assurance system.
- Prepare reports and maintain certification data to support assurance monitoring functions, as well as input to the assurance training team.
- Contribute to risk analysis through dialogue, internal communications, stakeholder engagements, data analysis or other tasks as assigned.
- Supports other parts of the standards and assurance teams as needed, including language interpretation/translation where relevant.

**Experience and Qualifications**:
Core Competencies:

- Committed to sustainability, particularly in the identification of risks and opportunities for ongoing advancement within the têxtile industry.
- Proficient knowledge of Certification and Auditing processes, with prior experience in an audit role being advantageous.
- Comprehensive understanding of Quality Management Systems, coupled with the capability to develop and uphold the program's quality system.
- A self-driven and methodically organized team member who communicates clearly in English, as well as an additional language, both verbally and in writing.
- Enthusiastic about learning and inclined towards the training and development of staff.

**Minimum Required**:

- Possessing over 5 years of pertinent experience, preferably in the Assurance, Audit, or Certification field.
- ISO9001 Lead Auditor
- Understanding of ISO19011
- Holding a Bachelor's degree in Textiles, Sustainability, or a related area of study.
- Demonstrating working knowledge of social standards, encompassing the examination of audit reports and certification decisions.
- Exhibiting a proven ability to forge robust relationships and connect effectively with stakeholders and clients.
- Highly adept in Microsoft Office Suite, and professionally proficient in E