IT Technician- Alor Setar

1 week ago

Alor Setar, Malaysia PH&CO Full time

ph&co (previously known as PC Depot) is known as one of the leading IT product providers in the Northern Peninsular Malaysia. Here in ph&co, we are looking for talented and highly motivated individuals to join our team. If you are excited to be part of a winning team, ph&co is the right place for you to grow your career.

Tasks

**Responsibilities**:

- Serve and assist customers to check and troubleshoot hardware and software issues.
- Suggest and provide solution to customers in a professional manner.
- Set up and configure connection between computer and devices such as printers, scanners, networking components, etc.
- Provide usage guide of hardware and software to customers and colleagues.
- Perform checking on newly arrived hardware to ensure it is functioning properly.
- Respond to support requests and assist in troubleshooting any IT related problems that arise internally.
- Prepare service report and maintain customer record.
- Identify computer service components shortages and place orders when necessary.

**Requirements**:
**Requirements**:

- Diploma or professional certificate in IT, Computer Science or relevant fields of studies
- 1 or 2 years’ experience in IT or related field
- Familiarity and understanding of the functions of computer hardware and software.
- Strong communication skills and a collaborative attitude is a must.
- Ability to explain technical problems in layman's terms.
- Must have sound analytical thinking skills and attention to detail.

**Benefits**:
**Benefits**:

- Performance Reward Scheme
- Training for your career development
- EPF, SOCSO & EIS contributions
- Medical & Insurance
- Dental & Optical
- Annual Leave, Medical Leave and Hospitalization Leave
- Uniform is provided

Working Hours
- 6 days per week

If you are interested to join our team, APPLY NOW or you can WhatsApp to 016- 2398816

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