Customer Service Representative

Customer SupportHandle incoming calls, emails, and messages from customers promptly and professionally.Provide accurate information regarding company products, services, pricing, and policies.Resolve customer complaints, issues, and inquiries efficiently to ensure customer satisfaction.Order and Service ProcessingProcess customer orders, quotations, and...

**Job description** Customer Service: Greet customers warmly and ascertain problem or reason for calling. Deal directly with customers either face to face, by telephone or electronically. Stay up-to-date with new products and services. Open and maintain customer accounts by recording account information. Response promptly to customer inquiries. Arrange...

**Yik Bee Trading** is a well-established distributorship company in Malaysia. We supply high-quality industrial products like bearings, belts, chains, couplings, and lubricants to big industries—such as power plants, oil & gas, factories, and more. We’re known for being reliable, innovative, and committed to helping our customers with great service and...

Are you a dynamic communicator with a passion for providing top-notch customer service? If so, we have the perfect opportunity for youJoin our team as a Customer Service Associate and become a crucial part of our customer-centric organization. Your role will involve engaging with customers through our digital correspondence, resolving issues & ensuring an...

**Basic Salary: RM 2,000.00**: - **Transport & Shift Allowance: RM 700.00**: - **Monday to Friday**: - **Rotational Shift: 3 shift** - Provide technical and service support to assigned district accounts. - Identify and address customer challenges, escalating issues when necessary. - Conduct necessary chemical tests, record and report findings, and manage...

**(Mandarin speaker needed) - Need to liaise with mandarin speaking customers** - Provide introductory information about the company and its products and services to new customers - Respond to customer inquiries - Advise customers on products or services to best suit their specific requirements - Prepare quotations and follow up with customers for their...

**Responsibilities**: **Scheduling and Coordination**: - Plan and schedule service appointments, including installations, maintenance, and troubleshooting. - Coordinate with technicians to ensure availability and efficient routing for all service tasks. - Monitor schedules and adjust to accommodate urgent or last-minute service requests across product...

Serve as the primary point of contact for customers, addressing inquiries, providing information, and resolving issues in a timely and professional manner.Receive and process customer orders, including order entry, order confirmation, and order status updates, ensuring accuracy and completeness of order information.Coordinate with internal departments,...

**Customer Service Officer** **Responsibilities**: - Handle documentations. - Invoicing - Customer services **Requirements**: - Fresh graduates are encouraged to apply. - Pleasant personality with good command of both oral & written in English - Computer literate, knowledgeable in excel/words and good communication skills Pay: From RM2,000.00 per...

Job Summary:The Service Operator (with GDL) is responsible for performing product refilling, cleaning, and basic maintenance of Coffeebot vending machines while supporting stock movement and delivery operations. This role requires a General Driving License (GDL) as it involves driving company vehicles for product delivery, movement of machines, and servicing...