Junior Network Monitoring

4 days ago


Kuala Lumpur, Malaysia IT Consulting Company Full time

Key Responsibilities:

- Monitor IT infrastructure systems in real-time, primarily focusing on Cisco and Aruba networks
- Identify alerts, performance issues, or system anomalies and escalate based on SOP
- Perform basic troubleshooting and first-level support
- Maintain detailed and accurate incident logs, reports, and shift handover documentation
- Coordinate with L2/L3 support teams for issue resolution
- Assist with monitoring server and storage systems as required
- Follow escalation procedures and meet defined SLAs

**Requirements**:

- Degree in IT, Computer Science, Networking, or related field
- Good understanding of Cisco and Aruba network systems
- Familiarity with infrastructure monitoring tools (e.g., PRTG, SolarWinds, Zabbix) is an added advantage

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,000.00 per month

Application Question(s):

- Notice Period

**Experience**:

- Network monitoring: 2 years (required)
- Cisco: 1 year (required)

Work Location: In person



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