Front Office Assistant

About Frazel Heritage HotelFrazel Heritage Hotel is a welcoming and customer-focused property committed to delivering memorable guest experiences. We are expanding our front office team and seeking a polished, reliable Front Desk Officer to be the friendly face of our hotel.Key ResponsibilitiesWelcome guests warmly, check them in/out, and ensure a smooth...

Key Responsibilities: 1. Guest Reception: - Greet guests with a friendly and sincere demeanor, ensuring they feel welcomed. Check-in guests upon arrival and check them out on departure, ensuring accuracy and efficiency. 2. Account Management: - Post charges to appropriate guest accounts, ensuring accuracy in all financial transactions. 3. Guest Needs and...

**Responsibilities**: - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...

Key Responsibilities and Duties 1. Guest Registration and Service - **Check-in and Check-out**: Efficiently perform all guest registration and departure procedures, including verifying identification, processing payments, issuing room keys, and calculating final bills. - **Greeting and Welcome**: Greet all guests and visitors warmly and professionally in...

Able to answer calls and handle situations quickly and accurately with quality customer service level - Ensure guests receive the most cordial attention when they contact our hotline - Able to understand and handle guests’ requests tactfully and smoothly - To work closely with all hotel staff to provide our guests with friendly, courteous and efficient...

Account Assistant Officer Responsibility : Assist superior in handling administrative and accounting work, and contact overseas subsidiaries. Prepare and update Financial information. Prepare the Finance Analysis. Requirement : At least a Bachelor's Degree in accounting/finance/economics/business management. Must be fluent in Chinese, English and Malay....

With growth opportunities, Hiring urgently. Job Description: 1. Patrol premises regularly to maintain order and establish presence 2. Monitor and authorize entrance of vehicles or people in the property 3. Remove wrongdoers or trespassers from the area 4. Secure all exits, doors and windows after the operation 5. Check surveillance cameras periodically to...

Summary of Job Scope & Main Tasks - Guest Service & Quality - Oversee check-in/out processes, handle escalated complaints, manage VIP services, ensure cleanliness and readiness of rooms/public areas. - Department Coordination - Liaise with Front Office, Housekeeping, Finance F&B, Maintenance, and Security; conduct daily briefings; ensure SOP compliance. -...

Summary of Job Scope & Main Tasks - Guest Service & Quality - Oversee check-in/out processes, handle escalated complaints, manage VIP services, ensure cleanliness and readiness of rooms/public areas. - Department Coordination - Liaise with Front Office, Housekeeping, Finance F&B, Maintenance, and Security; conduct daily briefings; ensure SOP compliance. -...

We are looking for a proactive and detail-oriented individual to join our team as a Junior Administrative Officer. In this role, you will collaborate with senior management and various departments to support daily operations and contribute to the overall efficiency of our organization. Assist in coordinating and executing operational tasks and projects....