Guest Service Executive

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

Job Description:Report directly to the Front Office Manager / Duty Manager on all matters relating to guest occupancy status, cashiering and guest information services.Daily interact with concierge and security colleagues to ensure efficient handling of resident baggage and general safety in the building.Interact with all guests on all matters relating to...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Guest Service. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback...

About Us When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries. Across a variety of...

Guest Services Agent- - JR-01266RoomsFull timePermanentMandarin Oriental, Kuala Lumpur- **Daily Duties**- Responsible for maintaining the Legendary Quality Experience - LQE - To meet and greet guests upon arrival at the Main lobby - To ensure all rooms assigned for arrivals are ready prior to guest’s arrival - Ensure all bills for Mandarin Oriental Club...

Job Summary:The Guest Services Agent is responsible for providing exceptional service to guests from arrival to departure. This role includes handling check-ins and check-outs, responding to guest inquiries, managing reservations, and addressing guest concerns in a professional and courteous manner. The Guest Services Agent acts as the hotel's ambassador,...

Report directly to the Front Office Manager / Duty Manager on all matters relating to guest occupancy status, cashiering and guest information services.Interact with all guests on all matters relating to rooming, cashiering and guest information services.Ensure that all guest information is complete upon arrival, including name, address and method of...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

About the RoleThe Guest Service Officer is responsible for delivering excellent guest service through efficient front desk operations, guest engagement, and support across departments. This role requires flexibility to work on rotating shifts to ensure 24-hour guest service excellence.Key ResponsibilitiesHandle guest check-in and check-out in a professional...

**Daily Duties** - Responsible for maintaining the Legendary Quality Experience - LQE - To meet and greet guests upon arrival at the Main lobby - To ensure all rooms assigned for arrivals are ready prior to guest’s arrival - Ensure all bills for Mandarin Oriental Club floor guests are updated and correctly posted prior to guests’ departure - Provide...