Team Lead

1 week ago


Kelana Jaya, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate it is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance, and career development to members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.

Pay: RM5,500.00 - RM6,500.00 per month

Schedule:

- Rotational shift

**Experience**:

- Team Lead: 2 years (required)
- Risk Operation: 2 years (required)

**Language**:

- English (required)


  • Sales Team Lead

    1 week ago


    Kelana Jaya, Malaysia MINDPEC SOLUTIONS SDN BHD Full time

    Working location Kelana Jaya. Sales Team Lead prefer Mandarin / Cantonese Speaker. **Salary**: RM6,000.00 - RM6,500.00 per month **Benefits**: - Opportunities for promotion Schedule: - Monday to Friday Supplemental pay types: - Commission pay - Performance bonus - Retention bonus - Yearly bonus **Language**: - Mandarin or Cantonese (preferred)


  • Kelana Jaya, Malaysia Growthfn Sdn Bhd Full time

    Provide mentorship, guidance, and career development to members of their team. - Lead a high-performing team through an exciting transition to build problem solving, critical. - thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. - Establish team goals and work with direct reports on...


  • Kelana Jaya, Malaysia GrowthFn Sdn Bhd Full time

    Position: Team lead - Customer Service - English ( Risk Operations/Risk Analyst) Location: Kelana Jaya, Malaysia. Salary Range: RM5,500 - RM6,500 Language: English (Malaysian) Specialization: at least 1 year Team Lead experience. Must have Risk Operations background Target Onboarding Date: ASAP Type: Full-time Shift:...

  • Trainer/ Team Lead

    1 week ago


    Kelana Jaya, Malaysia MPS Full time

    **Trainer** a. Language: English b. Specialization: Experience as a Lean Six Sigma Yellow Belt trainer or instructor, Certificate as a Lean Six Sigma Green Belt c. Target Onboarding Date: ASAP e. Location: Kelana Jaya, Selangor f. Type: Full-time g. Shift: 24/7 - Design effective training programs. - Prepare training materials. - Conduct training and...


  • Kelana Jaya, Malaysia Growthfn Full time

    Responsibilities: - To guide new business & maintain a relationship with agents and Client. - Responsible for the achievement of GP/Volume targets as agreed upon hiring. - Responsible for managing team performance, building, and maintaining team relationship, assessing client specific needs, promoting, and selling the services and maintaining sales goals...

  • Team Lead

    2 weeks ago


    Petaling Jaya, Malaysia GrowthFn sdn bhd Full time

    Key Responsibilities: - Provide mentorship, guidance, and career development to members of your team. - Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. - Team management responsibilities...

  • Team Lead

    3 days ago


    Petaling Jaya, Selangor, Malaysia CTC Global Sdn Bhd Full time 80,000 - 120,000 per year

    Main Job Tasks and Responsibilities:Team Leadership:Supervise and lead Administrative Coordinators to maintain alignment with SOPs.Provide ongoing support, feedback, and training to enhance the team's skills and efficiency.Resource Allocation and Workflow Management:Assist the Field Service Manager in resource planning to address daily ticket influx and...

  • Team Lead

    19 hours ago


    Petaling Jaya, Selangor, Malaysia Talreso Consultancy and Advisory Full time 48,000 - 120,000 per year

    Key Responsibilities:Lead, guide, and support a team of trainers to achieve training objectives and KPIs.Plan and organize training schedules, materials, and resources.Conduct training sessions when required (e.g., onboarding, soft skills, product knowledge).Monitor and evaluate the effectiveness of training programs and make improvements.Coordinate with...


  • Kelana Jaya, Malaysia TriSquare Technology (M) Sdn Bhd Full time

    **Key Responsibilities** - Lead the planning, execution, and optimization of digital campaigns to achieve specific KPIs, including traffic, conversion rates, click-through rates, and ROI. - Collaborate with cross-functional teams to create engaging and impactful digital content, ensuring brand consistency and alignment with the overall marketing strategy. -...

  • Telemarketing Lead

    5 days ago


    Kelana Jaya, Malaysia UNO Hiring Sdn Bhd Full time

    Manage the customer service team, typically stationed at front desks/reception areas, across two shifts: morning and afternoon. - **Customer Follow-up**: Conduct proactive follow-ups to ensure customer satisfaction and address post-treatment concerns with compassion and attentiveness. - **Appointment Management**: Collaborate with the team to schedule...