Customer Engagement Specialist

**Some careers open more doors than others.** - If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC International Wealth and Personal Banking. - Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from...

Job Description: 1. Familiar with import and export trade laws and regulations, timely understanding and mastering relevant policy information; 2. Responsible for handling customs declaration, inspection and other procedures for import and export goods, and conducting relevant declaration and review work; 3. Coordinate with departments such as warehouse,...

**Digital Sales & Marketing Specialist** is a professional who focuses on driving sales and promoting products or services through digital channels. They leverage various online platforms and tools to create, execute, and optimize marketing strategies with the goal of increasing brand awareness, customer engagement, and sales conversions. Key...

**IT Marketing Specialist** Work Location: Perai, Penang. **Job Qualifications** - Must possess a Degree/Diploma in IT or Marketing or a recognized education university/college in a related discipline - Must possess a strong interest in IT, Marketing - Good command of English and Bahasa Malaysia, both spoken and written. - Display a positive and agile...

**Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. -...

**Roles & Responsibilities**: - Act as customer's communication window for all routine - Prepare Reports - monthly report, WOM report, Incoming & Outgoing daily sales report, sales return report & OTD report. - Updates to customers on deliveries status & contact window - Assist in consignment billing - Orders log in - Update OOR (tracker) - RTV follow up. -...

**Requirements** - Minimum 2 years of working experience in Social Media Marketing, Brand Marketing, Digital Marketing, KOL Specialist or similar role is required for this position - Remarkable ability to work under pressure, tight deadlines, flexible hours during peak season and meet KPIs - Excellent interpersonal and communication skills. Ability to...

Job Summary: The Multimedia and Communication Specialist will be responsible for developing, coordinating, and implementing multimedia content to support the organization's communication objectives. This role will involve creating engaging visual and audio content across various platforms, including social media, websites, presentations, and promotional...

**Requirements** - Minimum 2 years of working experience in Social Media Marketing, Brand Marketing, Digital Marketing, KOL Specialist or similar role is required for this position - Remarkable ability to work under pressure, tight deadlines, flexible hours during peak season and meet KPIs - Excellent interpersonal and communication skills. Ability to...

**Tanggungjawab** - Mengenal pasti dan menilai keperluan pelanggan/ejen untuk mencapai kepuasan dan menyelesaikan aduan pelanggan/ejen melalui telefon, e-mel atau media sosial - Buat LIVE Facebook/Instagram dan menjawab sebarang pertanyaan/isu/masalah yang dibangkitkan oleh pelanggan atau ejen. - Mengekalkan hubungan dengan semua bakal pelanggan dan ejen...