Operation Team Lead

22 hours ago

Bayan Lepas, Malaysia Career Wise Full time

Our Client is a newly setup and is expanding now in Freight Logistic Industry. Company located at Penang Bayan Baru and looking for 20-30 headcounts of logistic professional.

Company benefit:

- Hybrid work mode
- Flexible working hours
- Company Medical Benefit
- Several Allowances based on roles

**Responsibilities**:

- Data Entry (Rates Management)
- Prepare files and documents for data entry and review them for deficiencies.
- Obtain by requesting further data for incomplete documents and files.
- Enter data from source files and documents into cargo wise.
- Monitor Inbox and prepare Spot quotes for agents, and partners.
- Enter rates, ensuring validity and accuracy for and from agents and carriers.
- Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).
- Resolve discrepancies by using agreed standard procedures.
- Check completed work for accuracy.
- Suggest and recommend solutions for problems encountered on shifts.
- Escalate any issues to immediate superior for resolution if needs be.
- Follow instructions of immediate head/s and origin office
- Maintain origin office confidence and protect operations by keeping information confidential.
- Comply with data integrity and security policies.

2. Order Management/Operation/Customs/Warehousing
- Prepare files and documents for data entry and review them for deficiencies.
- Obtain by requesting further data for incomplete documents and files.
- Enter data from source files and documents into cargo wise.
- Enter data by inputting in the text-based and numerical text.
- Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).
- Resolve discrepancies by using agreed standard procedures.
- Check completed work for accuracy.
- Suggest and recommend solutions for problems encountered on shifts.
- Escalate any issues to immediate superior for resolution if needs be.
- Follow instructions of immediate head/s and origin office
- Maintain origin office confidence and protect operations by keeping information confidential.
- Comply with data integrity and security policies.

**Job Requirements**:

- Minimum 3 years of working experience in operations, import/export in freight logistic or related field.
- Diploma/bachelors Degree in Business Administration, Logistic or related field.
- Proficiency in English and Bahasa Melayu.
- Able to read, write and communicate in English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic computer skills.
- Excellent organizational skills and attention to detail.
- Problem-solving skills and ability to adapt to changing priorities or situations.
- Customer service orientation and a willingness to learn and grow in the role.
- Ability to adapt to changing priorities, environments, and tasks in a fast-paced logistics industry.
- Eagerness to learn and develop new skills, processes, and technologies.

  • Team Lead- Native Japanese

    7 days ago

    Bayan Lepas, Malaysia GrowthFn Sdn Bhd Full time

    Position: Team Lead - Native Japanese Location: Bayan Lepas, Penang Salary Range: 12,000 - 14,000 Language: Japanese and English Specialization: TL exp in Customer Service background Target Onboarding Date: ASAP or with Notice Period Type: Full-time Shift: Regular shift and/or 24/7 BPO, CS + TL Experience is required **Responsibilities**: - Ability...

  • Logistic Executive/Team Lead

    22 hours ago

    Bayan Lepas, Penang, Malaysia Aemulus Corporation Sdn Bhd Full time 55,000 - 110,000 per year

    Aemulus' core expertise is in the design, engineering, and development of automated test equipment (ATE), and test and measurement instruments. Semiconductor manufacturers and outsourced semiconductor assembly and test companies utilize ATE to test semiconductor wafer and packaged devices before shipped out for final assembly into various electronic devices...

  • Quality Analyst and Team Lead

    1 week ago

    Bayan Lepas, Malaysia MPS Full time

    **Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...

  • Strategic Operations Lead

    3 days ago

    Bayan Lepas, Penang, Malaysia INFINITY8 Full time 150,000 - 250,000 per year

    Our client, aproperty development company with diverse other business natureis looking for a Strategic Operations Lead, who will plays a key role in the development, execution, and monitoring of strategic initiatives that align with the company's long-term goals. This role requires a dynamic, results-driven individual who can lead high-priority...

  • Sales Team Lead

    2 weeks ago

    Bayan Lepas, Malaysia Teleperformance Full time

    Qualifications: **Minimum requirements**: - Ability to mentor a team to meet quality standards and metrics set by the department. - Minimum of 1+ years of sales supervisor experience, managing and leading a team. - Proficiency in using Excel. - Flexibility to work in an ever-changing environment. - Excellent written and verbal communication skills in...

  • Customer Service Team Lead

    21 hours ago

    Bayan Lepas, Penang, Malaysia TP Full time

    Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in English (spoken and...

  • Customer Service Team Lead

    21 hours ago

    Bayan Lepas, Penang, Malaysia TP Full time

    Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in Malay and English...

  • Team Lead

    5 days ago

    Bayan Lepas, Malaysia Teleperformance Full time

    Qualifications: **Minimum requirements**: - Bachelor Degree preferred. - Language proficiency in **English** **and Mandarin** is mandatory. - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent...

  • Customer Service Team Lead

    3 days ago

    Bayan Lepas, Penang, Malaysia Teleperformance Full time 120,000 - 180,000 per year

    QualificationsMinimum requirements:Bachelor Degree preferredSignificant experience in a complex fast paced environmentMinimum 2 years of prior relevant people management experienceStrategic thinker with strong analytical and creative problem-solving skillsExcellent written and verbal communication skillsPassion for ensuring an excellent user...

  • Operations Team Member

    3 days ago

    Bayan Lepas, Penang, Malaysia Career Wise Full time 30,000 - 60,000 per year

    Job Responsibilities **For each departments**Data Entry (Rates Management)Prepare files and documents for data entry and review them for deficiencies.Obtain by requesting further data for incomplete documents and files.Enter data from source files and documents into cargo wise.Monitor Inbox and prepare Spot quotes for agents, and partners.Enter rates,...