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Quality Coordinator

2 weeks ago

Selangor, Malaysia Ingenious Job Full time

Category:

- Customer Services
- Industry:

- Engineering - Electrical / Electronic / Mechanical
- Location:

- Plaza 33 - Selangor
- Education:

- Bachelor Degree
- Country:

- Malaysia
- Salary Range:

- 3000.00-4000.00
- Experience(Min):

- Fresh Graduate/No experience
- Job Type:

- Full Time Contractual- Requirement:
- Degree/ Diploma in Engineering or any equivalent
- Customer service oriented
- Organized, meticulous - Great attention to details
- Advance / intermediate excel skils Data analytics mindset
- Responsibilities:
- Installed base identification and analysis
- Prepare and issue Customer letter notification and follow up.
- Tracking & follow up with direct & indirect customers to trace product
- Resource scheduling to determine if we need to use 3rd party or internal
- Coordinate with customer on the requirement for the replacement to take place. Shutdown schedules planning
- Raise PR / PO for subcon
- Prepare MOS, RA and namelist and coordination for site intervention
- Collate, review and validate Field Service report
- Follow up with 3rd party or internal FSR on the WO closure Validate, reconcile and process sub con invoices
- Spare parts & Replacement management allocation and replenishment.
- Weekly reporting and regular cadence review with sales team and management
- Upload and manage Global tracker on work completion, finance files, etc.