E-commerce Executive

1 week ago

Petaling Jaya, Malaysia Aisling Consulting Sdn Bhd Full time

Strategy Planning & Implementation
- Build & drive revenue growth for e-commerce department in the e-marketplaces
- Be the main point-of-contact with platform counterparts to initiate discussions and negotiations
- Have a fair understanding of the market map and competitive SWOT
- Build and execute a strategic marketing plan for establishing & enhancing brand image
- Create consumer campaigns in association with Marketing function to attract greater traffic in stores

Business Operations
- Monitor daily performance of marketplace and initiate corrective action where required
- Manage & update stores on marketplace via content, image and banners upload
- Planning & submitting prices, deals and promotions on the marketplace platforms
- Coordinate with marketing agency in planning & managing paid advertising to drive business
- Manage customer feedback and provide useful solutions to operational issues and other areas of improvement
- Liaise with warehouse, finance and other support functions to ensure strong execution
- Building the optimal price, promotion and assortment strategy through daily reporting and analysis
- Ensure excellent customer service by coordinating with different stakeholder - Customer Service team, Warehouse operations team, Marketing Team etc.
- Competition tracking and develop action plans to increase market share of Bata on the assigned marketplace
- Research and implement Global best practices in the area of online business

Qualification
- Possess at a minimum Bachelor’s Degree (Preferably majoring in Marketing/Business administration/E-commerce)

Experience
- Min 1-2 years of relevant hands-on experience, demonstrating in-depth working knowledge with a broad range of e-marketplace business (Lazada / Shopee / Zalora / TikTok)
- Good understanding of consumers using analytical skills and insights

**Skills**:

- Computer literacy is essential for this role
- Proficiency with Microsoft Office Suite especially Excel
- Good English and communication skills

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

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