IT Project Management Analyst

**Job Description**:
**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**About the internship**

**Job purpose**

Are you passionate about technology and looking to kickstart your career in a world-leading insurance company? AXA Group Operations is offering an exciting opportunity for young, dynamic individuals to join our **Business & Data Department products under Group Technology Operations and team in charge of Silva Program (Powered by ServiceNow a SaaS solution)**

**Main missions**

Your responsibilities include:

- Monitoring and supporting the project managers and Business Process Consultants of the Product Onboarding team.
- Preparing and supporting the execution of the team's weekly committee meetings.
- Supporting & Updating the Management Committee deck
- Monitoring and collecting evidence for Quality Management Framework audits for client projects
- Managing, under the responsibility of the Onboarding Manager, certain project deployment activities too
- Working in a team and across departments
- Participating in innovations and changes
- Support on multiple projects
- Interacting with various stakeholders and skill centers

In addition, You will develop:

- Your overall knowledge of ServiceNow
- Your IT project management skills
- Your ability to grow within an international group (relations with Europe & Asia.)
- Your learn basis of ITIL (Information Technology Infrastructure Library) processes

**Expected skills & experience**

**Background**
- Education: Engineering School, Business School, University
- Specialization: Information Systems Management

**Hard skills**
- Experience in project management/coordination
- Understanding of ITIL
- Advanced knowledge of Office 365 (PowerPoint, Teams, Excel)
- Basic knowledge of ServiceNow would be a plus

**Soft skills / transversal skills**
- Proficiency in oral and written communication (English)
- Autonomy and initiative
- Agility and responsiveness
- Organizational skills

**Learning opportunities**
- Silva (Powered by ServiceNow a SaaS Solution)
- Information Technology Infrastructure Library (ITIL)
- Project Management

**What we offer**

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.