Customer Service

4 days ago

Kepong, Malaysia Trimaju Plywood (KL) Sdn Bhd Full time

Responsibilities
- Providing introductory information to new customers call in via WhatsApp and call.
- Providing introductory information to new customers call in via walk in.
- Ensuring that customers are satisfied with products or services.
- Letting customers or clients know about additional products or services focusing on READY STOCKS inventory items.
- Determining the quickest, most effective ways to answer a client’s or customer’s questions focusing on READY STOCKS inventory items.
- Troubleshooting common issues with a product or service and working with other departments to find appropriate solutions.

**Requirements**:

- Understanding of basic introduce products and service, and also personal skills on selling and follow up customer.
- Hands-on experience with System, Microsoft office.
- Understanding of basic introduce products and service, and also personal skills on selling and follow up customer
- Solid analytical skills, with the ability to create reports and conduct analyses.
- Good Negotiation skills

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Bahasa (preferred)

Ability to Commute:

- Kepong (required)

Ability to Relocate:

- Kepong: Relocate before starting work (required)

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