Manpower Deployment Operations Executive

7 hours ago


Johor Bahru, Malaysia AlphaHire Full time

Location: Singapore (On-site outlet visits in Singapore + remote WFH)

All nationalities are welcome

**Role Summary**:
AlphaHire is looking for a proactive Manpower Deployment Operations Executive (HR & Ops) to be the operational link between our recruitment agency’s HQ and the outlets we support. This role requires someone who understands recruitment, but is primarily focused on operations, issue resolution, and on-ground staff engagement. You will support the Operations Chief in ensuring smooth daily workflows, while maintaining service excellence across all outlets.

**Key Responsibilities**:
1. Outlet Management & Ground Support
- Conduct regular outlet visits
- Observe day-to-day outlet operations and provide support for any manpower or workflow issues.
- Investigate and resolve issues raised by outlet managers or casual staff.
- Ensure AlphaHire’s service standards are upheld, and maintain strong client satisfaction.
- Act as the first point of contact for outlet managers for daily escalations, feedback, or coordination.
- Track outlet trends (e.g. low hours, high absenteeism, recurring staff issues) and take early action to resolve.

2. Reporting & Communication
- Submit weekly reports to the Operations Chief covering:

- Key observations from outlet visits.
- Escalations resolved or needing further attention.
- Performance and staffing-related updates.
- Document visit findings, follow-ups, and proposed action plans.
- Assist with internal communication across recruitment, deployment, and operations teams as needed.

**What We’re Looking For**:

- Experience in recruitment, staffing, or HR operations (agency background preferred).
- Strong interpersonal and problem-solving skills — you’ll be handling people matters on the ground.
- Comfortable with both admin and on-ground engagement.
- Able to travel across Singapore for outlet visits
- Strong sense of accountability and initiative
- Bachelors degree preferred

Pay: RM7,500.00 - RM10,500.00 per month

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Holidays
- On call

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Manpower Deployment Operations: 1 year (preferred)

**Location**:

- Johor Bahru (preferred)

Work Location: Hybrid remote in Johor Bahru



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