Customer Service Executive
1 week ago
Our client, a Malaysia-registered fintech company established in 2020. They specialize in providing comprehensive digital payment and remittance solutions to businesses and individuals. As they continue to grow, they are currently seeking **Customer Service Executives (Mandarin Speaker)** to join their team and support daily operations.
- Handle customer inquiries from start to finish, ensuring clear and accurate responses.
- Take responsibility for completing tasks on time.
- Make sure all data is correct and reported promptly for performance tracking.
**Job Requirements**:
- Full-time position
- Able to work on rotating shift schedule
- 6 off days per month
- Fluent in **English** and **Mandarin** (to support Mandarin-speaking customers)
- Minimum education**:SPM or above**:
- **Fresh graduates** are encouraged to apply
**Benefit**:
- EPF/EIS/SOCSO
- Performance Bonus
- Company Trip
**Job Types**: Full-time, Permanent
Pay: RM3,000.00 - RM5,000.00 per month
Schedule:
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
Application Question(s):
- Are you able to work on rotational shift and on weekends?
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- well in Mandarin (required)
Work Location: In person
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