Duty Manager

1 week ago


Tanjung Tokong, Malaysia Tanjung Point Residences Full time

1. Greeting tenants upon arrival and departure and making them feel welcomed and comfort.

2. Checks cleanliness of lobby and tenants’ areas, lights and as well as front office staff in proper and orderly appearance and performance.

3. Complete required paperwork.

4. Ensure Morning Briefing Report and Monthly Reports are submitted to Management without error.

6. Ensure OTA Reviews are responded within 48hrs.

7. Log down and incident / tenants’ complaints in DM Shift Log daily.

8. Ensure COMM Key is been filled up and follow up thoroughly by Guest Service Associates.

9. Act as a liaison to coordinate operation between the Housekeeping and Maintenance department.

10. Provide necessary instruction and briefing to the front office personnel before off duty.

11. Assist tenants when needed / requested.

12. Answer tenants inquires, handles complaints, and attend to the needs of the tenants

13. Assist and administer with other duties as directed by the Head of Department.

**Job Types**: Full-time, Permanent

**Salary**: From RM2,500.00 per month

**Benefits**:

- Health insurance
- Meal allowance
- Opportunities for promotion

Schedule:

- Night shift
- Rotational shift
- Weekend jobs

Ability to commute/relocate:

- Tanjung Tokong: Reliably commute or planning to relocate before starting work (required)


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