Customer & Program Management Manager

4 days ago


Alor Gajah, Malaysia Min Aik Technology (M) Sdn Bhd Full time

1. Lead & collaborate with cross-functional teams in project RFQ, new program introduction, product transfer, customer qualification, and ensure customer success throughout the entire program/product life cycle.
2. Work closely with the customer DE and SQE team to meet product requirements via DFM, time to qualification, and change qualification.
3. Lead a team and work with internal teams to address excursions, continuous customer quality improvement, and serve as the primary voice of customers to ensure customer satisfaction.
4. Develop strong and trusted relationships with customers through timely communications, understand customer needs and expectations, and advocate on the customers’ behalf.
5. Prepare executive reports and conduct regular executive reviews with the presence of top management and head of departments from relevant stakeholders.
Min Aik Technology (M) Sdn Bhd, Malaysia, or commonly known as MAM, is established in year 2000. The immediate and ultimate holding companies are Min Aik International Development Pte. Ltd., a company incorporated in the Republic of Singapore and Min Aik Technology Co., Ltd., a company incorporated in Taiwan respectively.

Min Aik specializes in Precision Plastic Injection, which cover the supply chain to Hard Disk Component; Medicine and Medical disposables and Electronics plastic. Min Aik integrates tooling design and fabrication, collaborates with precise measurement, functional, reliability test and automation by offering a total solution to our valued customers.
- Min Aik Malaysia Core Competence:

- Plastic Injection Molding
- Assembly of Hard Disc Component
- Clean Room Assembly Process
- Tooling Design and Fabrication
- Automation Design and Fabrication
- Trays Thermo Forming and Washing
- Precision Measurement
- Chemical Lab Testing

Bachelor's or Equivalent


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