L2 - Technical Specialist

We are seeking an experienced **Technical Support Specialist (L2)** with strong expertise in digital media, troubleshooting, and customer support. As a key member of our global technical support team, you will be responsible for resolving complex issues, mentoring L1 specialists, and ensuring that files and media are processed to the highest quality...

**Role Title: GTCS-L2** **Job Type: Permanent with client** **Work Mode: Hybrid** - Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues - Taking ownership of incidents reported and seeing problems through to resolution - Following standard procedures for proper escalation of unresolved issues to the appropriate...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...

**L2 Application Support Specialist - DevOps & Treasury** **Competencies and Skills** - University Bachelor's Degree or Professional Qualification Computer Science / Information Technology or its equivalent - Minimum 5 years of experience in production support with hands-on programming experience. **Job Specification** **Technical/Functional Skills** -...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + ChineseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + JapaneseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

Job Responsibilities:Provide L2 technical support to B2B and B2C customers, addressing their technical inquiries about products or services.Responsible with customers enquiries via phone, email, or online chat, responding promptly and handling technical support requests via virtual and remotely.Utilize technical expertise to guide customers in product...

**Job Title** Technical Support Specialist, Mobile Apps - Online Partnerships Group(L3) **Role Description (and additional job description)** As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role...

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

L2 APPLICATION SUPPORT - OPEN TO LOCAL MALAYSIAN AND EXPATRIATES LOCALLY AVAILABLE WITH NOTICE PERIOD LESS THAN 30 DAYS. - 7+ years of experience in enterprise software development / support - Ability to narrow down the issue - Ability to draft RCA for key incidents, publish support metrics on a monthly basis - Experience in middleware or host communication...