Payment Operation Specialist Intern

2 days ago

Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Job Summary:
The intern will assist in the day-to-day operational activities of SwiftRef Operations data management function under the supervision of the Head of SwiftRef Operations and/or other senior staff members. The main objective of this role is to provide support on the implementation of effective processes and controls related to Reference data management within the organization. This includes but not limited to managing customer queries pertaining to SSI (Standing Settlements Instructions), conducting periodic reviews of SSI information, preparing reports, and performing general administrative tasks as required by the team.

Job Responsibilities:

- Data collection and validation process to feed our central SwiftRef database
- Data management to build reference data through various sources
- Manage customer queries pertaining to discrepancy in reference data
- Ensure data collected from financial institutions is entered correctly in SwiftRef database and that the data is updated on a regular basis

Job Qualifications:

- A degree/ currently pursuing a degree in business administration, finance, accountancy, or a related field
- Able to commit for a 6-month internship
- Strong communication skills and customer orientation, able to establish and maintain collaborative and supportive interpersonal relationships with internal and external customers
- Able to communicate fluently in English, other languages will be an added advantage
- Basic knowledge about cross-border payments; knowledge of inbound and outbound payment processes
- Ensuring that relevant information is delivered in an accurate and timely manner
- Dynamic, motivated, flexible, structured and well organized
- Stress resistance and ability to work independently
- Self-driven, wanting to make things happen
- Team player, who shares problems and solutions, pro-actively offers to help others

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself. We are creating an environment of unique individuals - like you - with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential._

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