Proppers Support Team

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

**Key Responsibilities** - Assist in troubleshooting and resolving hardware, software, and network issues. - Support end-users in setting up and maintaining computers, printers, and other IT equipment. - Help maintain IT inventory records, including hardware, software licenses, and accessories. - Support the IT team in routine maintenance tasks such as data...

media, and other platform allowed by the management. 2. Performing remote troubleshooting through diagnostic techniques and relevant questions. 3. Determining the best solution based on the issue and details provided by customers. 4. Walk the customer through the problem-solving process. 5. Identify and escalate unresolved issues to related parties or...

**Are you the one we are looking for?**If you are a person with a strong interest and knowledge in information technology, do not hesitate to approach us! We are seeking for long-term employee to work in our ambition team :) **We want you to join our team!** - Assist and ensure the day-to-day operational support of IT infrastructure, network system, and...

**Brief Description** - To liaise with stakeholders within the company as well as external parties such as courier & transporters to address any inquiries & complaints on storage, fulfilment & last mile delivery related activities. **Key Accountabilities/Duties** - To handle all incoming calls from clients/customers/ inquiries and transfer calls to internal...

**Job Summary** The Hub Team Leader is responsible for overseeing day-to-day parcel sorting activities within the hub. This includes supervising a team of sorters, ensuring timely and accurate inbound/outbound operations, monitoring scan compliance, and maintaining productivity and safety standards during each shift. **Key Responsibilities** - Supervise...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

KEY RESPONSIBILITIES - Provide basic technical support to staff on issues related to computers, software, printers, and other office technology. - Set up and configure new workstations, laptops, and mobile devices for employees. - Assist with the installation, maintenance, and troubleshooting of software and hardware. - Respond to and resolve helpdesk...

**About Lyra** Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency....

**JOB RESPONSIBILTIES** - Provide first and second-line support for ERP and e-commerce systems, addressing user inquiries and technical issues promptly. - Monitor system performance, identify potential issues, and implement preventive measures to ensure optimal functionality. - Collaborate with cross-functional teams to gather requirements and implement...