Call Center Consultant
1 week ago
Phone operator
- Telemarketing - call follow-up on existing and/or new patient database
- Tele-consultation
- Social Media, etc.
- Manage patient complaints
- Salesforce CRM System
- Patient registration
- Appointment scheduling
- Appointment management
- Demand / Supply evaluation
- Change/reschedule appointments whenever necessary
- Appointment reminder & confirmation
- Paperwork eg. consultation/follow-up/call log notes, etc.
- Patient follow-up
- Statistics and Reports
Requirement:
- Degree/Diploma in any discipline
- 2-3 years customer service or tele
- consultant experience
- Able to speak and write in Mandarin to liaise with Mandarin speaking customers
- Salary: RM 3800 - RM 5000
- Working Days: 5 days including weekends (HOD may schedule 1 or 2 Sundays off in a month)
Pay: RM3,800.00 - RM5,000.00 per month
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Holidays
- Monday to Friday
- Weekend jobs
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Call Center: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
-
Call center agents
17 hours ago
Bangsar South, Malaysia Jirnexu - Ringgitplus Full time 60,000 - 120,000 per yearWhat We Offer YouDynamic and positive working environmentYoung, energetic, and supportive colleaguesConvenient office location (walking distance from MRT & LRT)Fixed office hours — no shift work requiredCareer growth opportunities with clear progression4 additional personal leave days upon confirmationOptical, dental & wellness benefits once confirmedYour...
-
Call Center Representative
3 days ago
Bangsar South, Malaysia A-Asign Full time 2,000 - 3,500 per yearFull Job Description:Level: Junior / ExecutiveAge: 20 to 38 years oldWorking Days:Inbound: Monday to Sunday (Designated Off day depends on schedule)Outbound: Monday – Friday (Saturday Alternate for Outbound)Benefits:Training provided (Training Allowance)Salary RM2000 – RM2200 (Not include commission)Commission up to RM2000 – RM3500 monthlyEPF & SOCSO &...
-
Call Centre Representative
5 days ago
Bangsar South, Malaysia XCL Education Malaysia Full timeThe position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...
-
Call Centre Representative
18 hours ago
Bangsar South, Malaysia XCL Education Malaysia Full timeThe position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...
-
Bangsar, Malaysia Aisling Search & Selection Full timeOUTBOUND CALL CENTER EXECUTIVE TELE-SALES !! TELE-COLLECTOR!! TELE-MARKETER!! TELE-SURVEYOR!! SPM / DIPLOMA / DEGREE NO EXPERIENCE NO BACKGROUND CHECK NORMAL WORKING HOUR Monday to Friday : 9.00am - 6.00pm Basic salary + commission + allowance **Job Types**: Full-time, Contract, Fresh graduate Contract length: 12 months Pay: RM1,700.00 - RM2,200.00...
-
Bilingual Call Centre Representative
1 week ago
Bangsar South, Malaysia XCL Education Malaysia Full timeThe position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...
-
Bangsar South, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full timeAttend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. - Good communication skills in English and Bahasa. - Mandarin/Tamil speaker is an advantage. - Open to SPM leavers, fresh grads, or even experienced customer service...
-
Technical Support Center Specialist
2 weeks ago
Bangsar South, Malaysia BD Malaysia Full timeJob Description Summary This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms (Pyxis®...
-
IT Security Consultant
5 days ago
Bangsar South, Malaysia EPS Ventures Sdn Bhd Full time**Position**: IT Security Consultant **Location**: Bangsar South, Kuala Lumpur **Working Arrangement**: Monday - Friday (9:00 AM - 6:00 PM) **Work Mode**: Hybrid (2 days in office, 3 days work from home) **Job Purpose** **Key Responsibilities** - Manage operational IT security for high-availability financial services, including reporting, improvements,...
-
Asc Cic Specialist
6 days ago
Bangsar South, Malaysia BD Full timeJob Description Summary This position supports the Customer Interact Center (CIC) in developing and updating call scripts by receiving and resolving tier 1 inquiries. The position provides expertise and is a point of contact cross functionally with the applicable Center of Excellence (COE). Work with CIC Lead to manage customers’ expectations, drive...