Product Specialist

Product Specialist

**Location** Petaling Jaya, Selangor

**Date posted** November 08, 2024

**Job ID** 16374

**Our Opening and Your Responsibilities**

**Key Purpose of the Role**:
**Key Responsibility of the Role**:
**1. **Sales and Marketing**
- Managing existing accounts and consistently updating sales pipelines
- Qualifying database and updating CRM
- Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
- Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
- Support Sales Manager in execution of marketing campaigns, leads generation and management
- Provide and present product & technical information to potential and existing customers

**2. Technical Advisory and Product Advocate**
- Responsible for actively driving and managing project pipelines
- Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products
- Interact with customers’ engineering teams to illustrate MT valued propositions
- Responsible for representing the products to customers and at field events such as conferences, seminars, etc
- Develop customer's staff by providing technical information and training
- Conduct Negotiation to secure a win-win agreement with customers

**3. Service Standards and Customer Relationship Management**
- Prepare cost estimates by studying blueprints, plans, and related customer documents
- Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
- Maintaining records of customer communication and sales activity in our CRM system

**What You Need to Succeed**

**Key Behavioural Competencies Required**
- Sound Technical and Business Acumen
- Good Interpersonal and Verbal/Written Communication
- Customer Focus
- Value Selling Approach/Consultative Selling Approach
- Innovation/Continuous Improvement
- Teamworking
- Results Focus /Oriented
- Resilience and Tenacity
- Self/Project (Sales & Tender Stage) Management

**Technical Skills, Knowledge and Experience Required**

**Mandatory**:

- Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related field
- Knowledge on Control Instrumentation System (sensors, transmitters)
- Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)
- Minimum 2 years working experience in a Technical sales Environment
- Self-starter with a proactive approach
- Understanding of sales & distribution with intermediate project management skills
- Willing to travel (within Malaysia )
- Strong interpersonal skills and influencing ability
- Valid driving license

**Preferred**:

- Employee management experience and an empowering leadership style
- First hand understanding of technical equipment, process control system and marketing process

**Our Offer to You**
- Career growth
- Work with a good team
- Skills development
- Fixed 1.5 month contractual bonus
- Medical Insurance, Dental and Other allowances

**About Mettler Toledo**

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

**Equal Opportunity Employment**

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.