Customer Service Coordinator

1 week ago


USJ, Malaysia Topmix Resources Sdn Bhd Full time

**SUMMARY**

You will be responsible for monitor and arranging of logistic matter, handling customer complaint and maintain good relationship with our customers & coworkers.

**RESPONSIBILITY**

You will play an important role in:

- Provide outstanding customer service to improve customer satisfaction and relationship.
- Attend Customer enquiry & order through phone calls, prepare & Generate Sales Order (cash) and Delivery Order (DO).
- Monitor & Arranging of shipment matters to ensure the on-time delivery.
- Coordinate, analyze and improve customer service functions to meet Company goals
- Maintain departmental database.

**REQUIREMENT**

To succeed in this role, we will need you to be:

- Detail-oriented & service-oriented.
- Excellent Organizational, administrative, and problem-solving skills.
- Self driven, strong interpersonal and diplomatic when liaising with others

**REWARDS**

How will this career opportunity benefit you?
- Career development to be a function leader.
- Develop customer service skills to interact with clients and customers.
- Develop practical knowledge for housing renovation industry.

**OTHER BENEFITS OFFERED**
- Medical and miscellaneous allowances
- Training & Education Assistant Program
- Special Leave & Gifts

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,700.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- Mandarin (preferred)



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