Customer Service Coordinator
1 week ago
**SUMMARY**
You will be responsible for monitor and arranging of logistic matter, handling customer complaint and maintain good relationship with our customers & coworkers.
**RESPONSIBILITY**
You will play an important role in:
- Provide outstanding customer service to improve customer satisfaction and relationship.
- Attend Customer enquiry & order through phone calls, prepare & Generate Sales Order (cash) and Delivery Order (DO).
- Monitor & Arranging of shipment matters to ensure the on-time delivery.
- Coordinate, analyze and improve customer service functions to meet Company goals
- Maintain departmental database.
**REQUIREMENT**
To succeed in this role, we will need you to be:
- Detail-oriented & service-oriented.
- Excellent Organizational, administrative, and problem-solving skills.
- Self driven, strong interpersonal and diplomatic when liaising with others
**REWARDS**
How will this career opportunity benefit you?
- Career development to be a function leader.
- Develop customer service skills to interact with clients and customers.
- Develop practical knowledge for housing renovation industry.
**OTHER BENEFITS OFFERED**
- Medical and miscellaneous allowances
- Training & Education Assistant Program
- Special Leave & Gifts
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,700.00 - RM3,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- Mandarin (preferred)
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