Sales Associate

7 days ago

Kuala Lumpur, Malaysia Van Cleef & Arpels Full time

Reference Code: 97734**Sales Associate**:

- Kuala Lumpur, 14, MY- Permanent**WHO ARE WE?**

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

**Are you a good match?**

You are a dynamic, flexible, communicative, and attentive person.

You are sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.

You are comfortable in a retail environment in front of an international clientele.

You are looking for a team adventure focused on the needs and satisfaction of our customers.

You are fluent in English.

**What are we expecting from you?**

A Sales Associate at Van Cleef & Arpels will be asked to achieve sales goals, while balancing daily business and High Jewelry sales. Sales Associates are responsible for developing a network and a loyal clientele. Sales Associates will attend social functions within the community to generate new business; invite current and prospective clients to in-boutique events and reach out through social media and other supports. Sales Associates are responsible for CRM initiatives - they are responsible for client data capture and accuracy, communication on novelties and events, gifting campaigns and clienteling reporting.

A Sales Associate is asked to assist in display set up each morning and display breakdown in the evening and help ensure products are stored safely nightly. They are to provide excellent customer service - following up on after sales service and follow the repair process from start to finish. They must work to ensure customer satisfaction. Sales Associate must follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests. Van Cleef & Arpels Sales Associates are asked to share the Van Cleef & Arpels history, quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.

**More than a role. We recruit for a career**

By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development by exemplifying the values of care, no compromise, transmission, creativity, curiosity and ambition.

**The recruitment process**
- You will meet with HR, Area Retail Manager SEA and Retail Director SEA.

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