Waiters/waitresses

**Customer Service**:

- Greet and assist customers in a courteous and friendly manner.
- Take food and beverage orders, providing recommendations and answering customer inquiries.

**Order Fulfillment**:

- Serve food and beverages promptly and accurately to customer tables.
- Monitor dining areas to ensure customers have everything they need.

**Cash Handling**:

- Operate cash registers or point-of-sale systems to process customer payments.
- Provide change and receipts to customers, handling cash transactions securely.

**Menu Knowledge**:

- Have a thorough understanding of the menu items, including ingredients, preparation methods, and special offerings.
- Inform customers about daily specials, promotions, and discounts.

**Upselling**:

- Encourage upselling by recommending additional items or special dishes.
- Promote dessert, beverage, or other add-on sales to enhance the overall customer experience.

**Cleaning and Maintenance**:

- Maintain cleanliness in the dining area, including clearing tables, cleaning surfaces, and ensuring a tidy environment.
- Assist with routine cleaning tasks and adhere to sanitation guidelines.

**Customer Engagement**:

- Engage with customers to ensure satisfaction, address concerns, and handle feedback professionally.
- Create a positive and welcoming atmosphere for customers.

**Adherence to Policies**:

- Follow company policies, procedures, and standards related to food safety, hygiene, and customer service.
- Ensure compliance with health and safety regulations.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion

Schedule:

- Fixed shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Server: 1 year (preferred)