Front Crew

**Customer Service**:

- Greet customers warmly and cultivate a friendly atmosphere.
- Assist customers with menu selections, special offers, and inquiries.
- Professionally handle customer concerns or complaints and escalate issues when necessary.

**Order Taking**:

- Accurately and efficiently take customer orders, ensuring clarity on preferences and modifications.
- Communicate orders promptly to the kitchen staff and verify order accuracy.

**Cash Handling**:

- Process customer transactions accurately, including handling cash and electronic payments.
- Provide customers with receipts and maintain an organized cash register.

**Coffee and Drink Preparation**:

- Expertly prepare and serve a variety of coffee beverages, ensuring quality and consistency.
- Craft innovative and signature drinks, contributing to the development of a dynamic and unique drinks menu.
- Experiment with flavors, presentation, and seasonal ingredients to keep the drinks menu fresh and appealing.

**Snack and Dessert Preparation**:

- Prepare and serve a selection of snacks and desserts in accordance with the cafe's menu.
- Ensure the quality, freshness, and presentation of snacks and desserts meet the cafe's standards.
- Collaborate with kitchen staff to coordinate the preparation and delivery of snack and dessert orders.

**Table Service**:

- Assist with seating customers and maintain an organized seating chart.
- Monitor tables for customer needs and promptly address any requests.
- Ensure tables are clean and set with utensils, napkins, and condiments.

**Up selling**:

- Suggest additional items, promotions, or newly created drinks and snacks to enhance the customer experience and increase sales.

**Maintaining Front-of-House Area**:

- Keep the front-of-house area clean, tidy, and well-organized.
- Monitor and restock condiments, napkins, and other supplies as needed.

**Collaboration with Kitchen Staff**:

- Communicate effectively with kitchen staff to ensure order accuracy and timely delivery.
- Coordinate with the kitchen regarding any special requests or dietary restrictions.

**Adherence to Policies**:

- Follow standard operating procedures and adhere to health and safety regulations.
- Participate in training programs to stay updated on company policies and procedures.

**Teamwork**:

- Collaborate with other front-of-house and kitchen staff to maintain a smooth and efficient operation.
- Assist colleagues during peak times or with specific tasks as needed.

**Job Types**: Full-time, Permanent

Pay: From RM1,700.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Parental leave

Schedule:

- Afternoon shift
- Early shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Overtime pay
- Tips

Work Location: In person