Food Court Supervisor

2 weeks ago

Kuala Lumpur, Malaysia Lendlease Full time

The Tun Razak Exchange is a development poised to be Malaysia’s new international business and financial district. At the heart of this urban transformation is The Exchange TRX, a city defining development designed to create the ultimate experiential environment, from retail to dining, entertainment and world class hotels.

The Exchange TRX is a 17-acre integrated development set to become one of Asia’s leading lifestyle hubs. The mall is a 1.3 million sq ft of next-generation retail space will include a 10-acre rooftop park.

Food Court Supervisor - The Exchange TRX

If you are looking for an exciting role that works closely with a dynamic team and offers growth opportunities, this is the role for you.

Food Court Supervisor is responsible in assisting the F&B Manager in maintaining the overall food service operations and the daily operations of food court with specific focus on food safety, service, and hygiene quality, oversee the outlet cleanliness, handling of customer complaints as well as tenant relationship management. Your role includes but not limited to:
- Establish and maintain positive and productive relationships with food court tenants/vendors.- Address tenant concerns and facilitate communication between tenants and management.- Ensure the food court complies with all health and safety regulations and food handling guidelines.- Conduct regular inspections of the kitchen and dining areas to maintain cleanliness and safety in line with HACCP and GMP best practices.- Ensure excellent customer service by regularly interacting with customers and addressing their concerns or feedback.- Handle customer complaints and resolve issues in a timely and satisfactory manner.- Collaborate with marketing teams to develop and execute promotions, events, and marketing strategies to attract customers.- Maintain a visually appealing and inviting food court environment.- To perform other related tasks of food related safety, including conducting inspections at other F&B establishments within the shopping centre.- To work with Food Court tenants to update digital menu, daily sales reconciliation, and other administrative

**Requirements**:
- Minimum of 3 years of experience in the similar capacity is required for this role.- Essential to the role is a strong understanding of HACCP and Food Safety.- Excellent communication and customer service skills.- Computer skills for record-keeping and reporting.- Able to work in shifts (based on their roster), on weekends and Public Holidays. May require working overtime based on scheduled and emergency call off support shift or any “Just In Case “situations.

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success.

We create award-winning urban precincts, new communities, retail precincts, and workplaces to the highest sustainability standards. We are also privileged to create essential civic and social infrastructure including state-of-the-art hospitals, universities and stadiums around the world.

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success.

To find out more about us and to explore all other opportunities visit

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