L1 Application Support

WE ARE HIRING - TECHNICAL SUPPORT SPECIALIST - L1 Job Title: Technical Support Specialist - L1 Location: Bangsar South, Malaysia **Responsibilities**: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Take calls and service...

**Shift Leader - L1 SMC Monitoring** ▶ **Shift Leader’s Core Responsibilities**: - Oversee all activities in L1 SMC Monitoring team during the shift. - Properly arrange staff duty roster, scheduler encompassing breaks, holiday, medical leaves, emergency leaves, etc to ensure sufficient support to perform the L1 SMC Monitoring and troubleshooting. -...

Need someone who is experience in programming and scripting Experience in L1 and L2 Experience in handling foreign customers Pay: RM3,500.00 - RM8,298.73 per month Schedule: - Rotational shift

Responsibilities: - Ability to keep the customer at the forefront of all requests and advocate for the customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issues raised by clients and escalate to the next level if can’t be solved beyond our expertise - Communicate to other department and...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...

**Responsibilities** - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other...

Highly motivated individual experienced in and committed to the field of Application/Technical Support. The role requires strong communication skills, experience in providing customer support and strong technical skills, having aptitude to troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time. **Your...

**Your Responsibilities** - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and...