Training Manager

1 week ago


Kuala Lumpur, Malaysia Klook Full time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today

**What you’ll do?**
- Manage day-to-day operations of the Training team
- Conduct / organize train-the-trainer sessions
- Consistently demonstrate a strong team dynamic with the training team and all internal and external partners
- Audit classroom training for both internal and external sessions to ensure consistent delivery of information across sites
- Develop and maintain training tools, including worksheets, templates, databases and reports
- Identifies and analyzes employee performance problems, determines on-going training needs, and implements solutions
- Collaborate with internal stakeholders and external resources to design and/ or deliver learning programs that address identified needs
- Handle enquiries pertaining Procedures from other teams and be able to give guidance / reply according to stipulated operation procedures and policies
- Tailor training and set schedules according to ongoing business needs
- Perform other related duties as assigned
- Additional duties or projects as assigned

**What you’ll need?**
- Proficient in both Chinese Mandarin and English (both verbal and written)
- Extremely detail-oriented when responding and resolving customers' issues
- Must have outstanding organizational, time management and communication skills
- Proactive, efficient, quick to learn and has a strong work ethic.- Eager to work in a small team and fast-paced environment
- A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required
- Globally-minded and comfortable working with people from a different cultural background and in different time zones
- Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs._
- Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes._
- An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing._


  • Program Executive

    2 weeks ago


    Kuala Lumpur, Malaysia QMINDS TRAINING & CONSULTANCY Full time

    1. Coordinate end-to-end training corporate and education, including registration, invitations, venue setup, and post-training processes. 3. Oversee training-related financials, including invoice verification, payment tracking, and budget alignment. 4. Maintain accurate records and ensure documentation is audit-ready. 5. Act as the main point of contact,...

  • Training Consultant

    1 week ago


    Kuala Lumpur, Malaysia 4U Training Sdn Bhd Full time

    **Education Consultant** 1. Understand customer's current difficulties in managing their talents. (Business Owners, Management and HR) 2. Provide guidance and professional advice in how they might improve their team 3. Build personal and professional presence by sharing management related contents on social media 4. Build lasting relationship with...


  • Kuala Lumpur, Malaysia Go-Get Data Consultancy Full time

    Conduct thorough assessments to identify training needs across various departments and job roles. - Analyze performance metrics, feedback, and skill gaps to determine training priorities. - Design and develop training curriculum, materials, and resources tailored to meet specific job - requirements. - Create engaging and interactive training modules...

  • Training Manager

    1 week ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: global payment systems regulations and compliance standards - Conduct thorough assessments to identify training needs across various departments and job roles. -...

  • Training Manager

    7 days ago


    Kuala Lumpur, Malaysia ARDENCE VENTURE SDN BHD Full time

    Responsibilities* - Identify and assess the training needs of the team through consultation with managers. - Develop individualized and group training programs that address specific business needs. - Develop training manuals that target tangible results. - Implement effective and purposeful training methods. - Effectively manage the training budget. -...

  • Training Manager

    7 days ago


    Kuala Lumpur, Malaysia Sephora Full time

    **Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...

  • Training Manager

    3 days ago


    Kuala Lumpur, Malaysia Convex Malaysia Sdn Bhd Full time

    Corporate training managers coordinate all the training activities and development programmes in a company. They also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes. Bachelor's or Equivalent

  • Training Manager

    1 week ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Training people Management Quality Analyst skills - Construct searches and reports designed for automated analysis and topic identification in recorded conversations...

  • Training Manager

    2 weeks ago


    Kuala Lumpur, Malaysia HLA GARMENT (MALAYSIA) SDN BHD Full time

    Career Development Direction: Store managers that performed well will be promoted to professional store managers which responsible for setting up new stores, training store staff and management positions. After the smooth functioning of the day-to-day operations of the store, they will hand over the new opened store to the store manager and continue to set...

  • Training Manager

    7 days ago


    Kuala Lumpur, Malaysia Teleperformance Full time

    Overview: The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs. Duties and qualifications may vary depending on the organization's size, industry, and operational...