Sales Executive

Sales Executive primary role is to sell guest rooms and banquet facilities as directed by Hotel Manager. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and perform clerical functions.

**Responsibilities**:

- Answer telephone and respond to caller inquiries in a pleasant manner.
- Answer guest questions about the property facilities/services (room rates, packages, promotions, etc)
- Assist Hotel Manager to create and implement marketing outreach program, events and campaigns in order to directly and/or indirectly generate revenue for Humaira.
- To plan, assist, purchase, prepare or improvise internal and external collaterals.
- Responsible to coordinate with Front Office and Housekeeping team on the hotel occupancy daily.
- Generating reports, preparing proposals, collections details, coordinating with clients and suppliers.
- Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
- Assist Hotel Manager by managing schedule, filing important documents, and communicating relevant information.
- Meets with guest in absence of the Hotel Manager to convey details of the property facilities /services effectively and professionally to the guest.
- On behalf of Hotel Manager to respond guest complaint.
- Preparation of Daily, Weekly and Monthly Report for onward submission to corporate office (Hospitality Division).

**Requirement**:

- Having Diploma or Degree in related Hospitality Management Qualification
- Have computer skills to use accounting software program.
- Able to manage work pressure, multi-tasking, and work independently with sense of urgency.
- Resourceful, flexible, and adaptable with a positive working attitude.
- Strong problem solving and creative skills and the ability to exercise sound judgement and make decisions based on accurate and timely analyses.
- High level of integrity and dependability with a strong sense of urgency and results-orientation.

**Job Types**: Full-time, Permanent

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Tanah Merah: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales Coordinator: 1 year (required)
- working in hotel: 2 years (required)

Work Location: In person