Merchant Success Executive

2 weeks ago


Kuala Lumpur, Malaysia Jumpstart Commerce Full time

As Merchant Success Executive, you will help deliver retail sales targets, timely execution of store operations, and develop assigned stores with best practices.

**; Requirements**: - Ensure the timely execution of store operations
- Store refers to online shop in shop for Brand partners
- Mastery of online platforms' Shopify Admin
- To develop and upload product listings for assigned stores in accordance to best practices;
- Gather information on items to be listed, then post all information on ebay
- To maintain promotions for assigned stores and perform ROI analysis for future learnings;
Develop Assigned Stores in Accordance to Best Practices
- To perform analysis on traffic and clickthrough rates on Stores
- To refresh store layout 3x per year or when necessary; and
- To develop festive / campaign store for assigned Brand Partners so as to improve consumer journey and to drive conversion to increase GMV (Gross Merchandise Volume).

Platform Insights and Expertise
- To be expert of all platforms' tools and new developments and ensure stores are updated with all new developments;
- To assist in the development of best practices for showcase and learnings for regional sharing.



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